Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $17.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
competitive pay
Equal opportunity employer
Diverse and inclusive workplace
reasonable accommodations
Professional development opportunities
Immediate start
Supportive team environment
Job Description
ASM Global is a prominent leader in privately managed public assembly facilities across the globe, renowned for delivering exceptional experiences and operational excellence in venues ranging from arenas and convention centers to stadiums and theaters. With an extensive portfolio, ASM Global operates some of the most recognized venues, including the Adventist Health Arena, which serves as a key destination for entertainment, sports, concerts, and community events. Their commitment to providing unmatched customer service and ensuring the safety and satisfaction of every guest sets them apart in the public assembly sector. The company is widely respected for maintaining high standards in... Show More
Job Requirements
- High school diploma or G.E.D.
- strong customer/guest services skills
- knowledge of ticketing/seating procedures
- good written and verbal communication skills
- ability to work independently with little supervision
- ability to handle difficult or emotional situations calmly and professionally
- availability to work variable hours including nights and weekends
Job Qualifications
- High school diploma or G.E.D.
- strong customer/guest services skills
- knowledge of ticketing/seating procedures
- good written and verbal communication skills
- ability to work independently with little supervision
- ability to handle difficult or emotional situations calmly and professionally
- availability to work variable hours including nights and weekends
Job Duties
- Verify ticket location, event dates and times
- seat guests in proper location
- resolve any seating problems
- provide emergency/accident assistance when needed
- provide primary face-to-face contact with guests
- help to resolve ticketing or seating problems or complaints
- act as an usher, tour guide, ticket taker, concierge, or in related areas when assigned
- maintain a professional image and generate positive public relations
- stand or sit alertly at entry points and assist guests
- maintain flow of foot traffic and direct guests to seating, restrooms, concession stands, etc.
- insure all items found are turned into Guest Relations Office promptly
- maintain proper care of uniform and equipment
- assist and support other Guest Relations Staff as needed
- perform other duties as assigned
Job Qualifications
Experience
No experience required
Job Location
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