Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
Paid holidays
Job Description
ASM Global is a leading entertainment venue management company responsible for operating a wide array of prominent facilities in El Paso, including the El Paso Convention and Performing Arts Center, the El Paso Convention and Visitors Bureau, Union Plaza Transit Terminal, Glory Road Transfer Center, Plaza Theatre, McKelligon Canyon Amphitheatre, and McKelligon Canyon Pavilion. As a global leader in venue management, ASM Global is committed to delivering exceptional experiences for clients, audiences, and partners through professional management and innovative event services. The company is recognized for its dedication to maintaining high standards of safety, customer service, and operational excellence within... Show More
Job Requirements
- High school diploma or equivalent preferred
- one year customer service experience preferred
- ability to communicate effectively verbally and in writing
- ability to maintain effective working relationships
- ability to remain flexible and demonstrate problem-solving skills
- ability to stand, sit, and walk for extended periods
- possess valid driver’s license and reliable transportation
Job Qualifications
- High school diploma or equivalent preferred
- one year of customer service experience preferred
- effective communication skills both verbal and written
- strong interpersonal and customer service skills
- ability to work well within a team
- basic math skills for handling money
- ability to follow oral and written instructions
- flexible and adaptable to changing situations
- ability to stand, sit, and walk for extended periods
- valid driver’s license and reliable transportation
Job Duties
- Provide customer service
- assist and direct patrons to appropriate destinations
- serve as ticket taker and usher distributing programs and escorting patrons
- assist with last minute pre-event needs such as set-up and decorating
- provide special accommodations for handicapped patrons and groups
- ensure safety of patrons, staff, and vendors
- sell merchandise as requested
- assist in controlling unusual circumstances during emergencies
- assist with crowd control inside and outside premises
- handle disturbances and escort disruptive individuals to security
- report problems to management
- resolve problems and address complaints
- allow only valid ticket credentials and scan tickets
- fill in any position as needed and assist co-workers
- search for lost articles and lost children
- give door checks to patrons temporarily leaving
- distribute programs and promotional items
- handle high-pressure situations while remaining calm
- arrive to work on time
- perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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