Job Overview
Employment Type
Temporary
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Equal opportunity employer
Job Description
ASM is a leading provider of venue management and event services, specializing in delivering outstanding guest experiences at a variety of facilities including arenas, stadiums, convention centers, and other entertainment venues. With a strong commitment to safety, customer service, and operational excellence, ASM has built a reputation for managing complex venues with professionalism and efficiency. As a federally recognized contractor, ASM promotes equal opportunity employment and actively encourages applications from women, minorities, individuals with disabilities, and protected veterans. Their comprehensive services encompass security, guest services, and operational support, ensuring that events run smoothly and safely while enhancing the overall experience... Show More
Job Requirements
- High school diploma or G.E.D equivalent
- valid driver’s license
- successful completion of background investigation
- ability to work nights, weekends, and holidays
- reliable transportation
- reliable means of communication
- ability to use initiative and independent judgment
- organized and punctual
- professional attitude and appearance
- exceptional customer service skills
- ability to comprehend policies
- ability to react in emergencies
- physical ability to stand, walk, climb stairs, bend, lift up to 50 pounds, run
- work in various environmental conditions
- mandatory event attendance and shift flexibility
Job Qualifications
- High school diploma or G.E.D equivalent
- valid driver’s license
- demonstrated knowledge of guest services
- some knowledge of radio communication equipment
- ability to work nights, weekends, and holidays
- reliable transportation
- reliable means of communication such as a working phone with voicemail
- ability to use initiative and independent judgment within guidelines
- organized and punctual
- professional attitude and well-groomed appearance
- exceptional customer service, communication, and people skills
- ability to comprehend policies and respond using discretion
- ability to react appropriately in emergency situations
Job Duties
- Take tickets at the entrance of the facility
- seat guests according to ticket numbers and assist guests with all questions or concerns
- provide screening for guests including bag check, pat downs, and wand metal detection
- handle needs for guests with disabilities including ticketing, entrance/exiting, seating, and ADA compliance
- watch for irregularities such as security breaches at credential checkpoints
- respond to emergency situations and help prepare building for opening
- remain alert for crowd management situations
- report suspicious activities and persons
- enforce alcohol management procedures
- protect evidence or scene of incident during accidents or investigations
- prepare routine and standardized incident reports
- provide security escorts
- perform customer service functions as directed
- provide excellent customer care
- assist in removing chairs after events
- work mandatory events and additional shifts as assigned
- accommodate shift changes based on client needs
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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