Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $22.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
flexible schedules
Job Description
AC Hotel Irvine by Marriott is a distinguished lifestyle select-service hotel boasting 176 well-appointed guest rooms, situated a mere 1.4 miles south of John Wayne Airport in Irvine, California. This location is ideal for both business and leisure travelers, offering convenient access to key points in the Orange County area. Guests at AC Hotel Irvine enjoy amenities such as the AC bar and lounge, which serves expertly crafted mixology-style cocktails and delectable tapas, alongside the AC kitchen that offers a European-style breakfast to start the day. The hotel further features intimate meeting spaces, a modern fitness studio, and an inviting... Show More
Job Requirements
- 1-2 years of hospitality or customer service experience
- hotel sales or administrative experience
- Marriott experience required
- proficiency in Microsoft Office Suite including Word, Excel, Outlook, and PowerPoint
- experience with hotel CRM systems is a plus
- strong organizational skills
- excellent written and verbal communication skills
- ability to multitask under pressure
Job Qualifications
- 1-2 years of hospitality or customer service experience
- hotel sales or administrative experience
- Marriott experience
- Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
- experience with hotel CRM systems a plus
- Strong organizational skills with keen attention to detail
- Excellent written and verbal communication skills
- Ability to multitask in a fast-paced, deadline-driven environment
Job Duties
- Assist Sales Managers with daily tasks including proposals, contracts, lead responses, and event detailing
- Maintain and update client files, sales database, Delphi, and group resumes
- Serve as a liaison between Sales, Catering, Front Desk, and Operations to ensure client expectations are met and exceeded
- Prepare reports including pace reports, sales activity tracking, and forecasts as requested by leadership
- Schedule internal and external sales meetings and take detailed minutes when necessary
- Handle incoming phone calls and emails to the Sales Department
- route inquiries and leads appropriately
- Assist with site inspections and client visits by preparing materials, arranging amenities, and coordinating with relevant departments
- Coordinate and confirm small group bookings or meeting room reservations
- Follow up with clients post-event to ensure satisfaction and gather feedback
- Maintain promotional materials inventory and assist with local activations
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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