Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $24.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Professional development opportunities
Flexible working hours
Employee Discounts
team events
Retirement Plan
Job Description
Blue Heron is a distinguished design-led development company committed to delivering luxury living experiences that blend innovation with excellence. Known for its meticulous attention to detail and visionary approach to real estate development, Blue Heron elevates the standards of client interaction through its exceptional services and thoughtfully curated environments. The company operates in a competitive, high-end market where client satisfaction and brand reputation are paramount to ongoing success. As a leader in luxury residential and commercial projects, Blue Heron continuously seeks to enhance every facet of the client journey, ensuring that every touchpoint reflects their core values and industry-leading standards.Show More
Job Requirements
- 3-5 years of experience in luxury hospitality, client relations, or high-end event management
- Comfortable working evenings, weekends, and non-traditional hours to support client events
- Desired proficiency in Adobe Creative Cloud, Photoshop, and InDesign experience strongly preferred
- Familiarity with CRM systems such as HubSpot
- Experience supporting or executing luxury event experiences
Job Qualifications
- 3-5 years of experience in luxury hospitality, client relations, or high-end event management
- Desired proficiency in Adobe Creative Cloud including Photoshop and InDesign
- Familiarity with CRM systems such as HubSpot
- Experience supporting or executing luxury event experiences
- Exceptional communication and interpersonal skills with a polished, client-first approach
- Strong organizational and project management skills with the ability to manage multiple priorities
- Proactive, flexible, and solutions-oriented with the ability to adapt quickly
- Creative thinker with strong problem-solving abilities
- High attention to detail with a passion for excellence
- Team player with a collaborative mindset eager to support cross-functional success
Job Duties
- Design, enhance, and optimize the client journey across all touchpoints for a seamless, high-quality experience
- Identify and elevate high-value interactions such as personalized communications, gifting, and milestone ceremonies and oversee flawless execution
- Maintain accurate records of client interactions in HubSpot, ensuring alignment, transparency, and continuity across teams
- Gather and analyze client feedback through NPS surveys
- synthesize insights to drive continuous improvement
- Plan and organize milestone events such as groundbreaking and handover ceremonies, ensuring they reflect Blue Heron's brand values
- Support in the planning and execution of client interactions at the Blue Heron Client Experience Center
- Support the planning and execution of other events and functions for Blue Heron off site including client and prospect events, charity functions, realtor events, and company celebrations
- Provide administrative support such as pre-and-post event planning, invoicing settlement, presentations, and other tasks necessary for successful event completion
- Assist in the creative development and design of event invitations, collateral, and visual communications using Adobe Creative Cloud
- Partner with internal stakeholders across marketing, sales, design, and construction to refine communications and resources that elevate the client experience
- Ensure client initiatives align with larger business strategies and brand objectives
- Support the internal Client Experience Center team including temporary front of house and welcome functions and other onsite needs as they arise
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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