Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $43,000.00 - $71,600.00
Work Schedule
Standard Hours
Benefits
Access to DailyPay
Medical insurance
Mental Health Resources
Paid Time Off
Go Hilton travel program
Career growth and development
Recognition and rewards programs
Job Description
The iconic Waldorf Astoria Las Vegas is a prestigious luxury hotel located in the heart of the Las Vegas Strip. This award-winning property features 389 exquisitely appointed rooms alongside six distinct food and beverage outlets, including a three-meal restaurant, fine dining restaurant, tea lounge, bar, pool cafe, and in-room dining services. With 12,000 square feet of flexible meeting space, it offers an exceptional venue for conferences, events, and social gatherings that cater to both business and leisure travelers. Known for its commitment to exceptional service, the Waldorf Astoria blends classic elegance with modern luxury to create unforgettable guest experiences. It... Show More
Job Requirements
- Minimum one year of hospitality related experience at manager level
- Proficiency with hotel property management systems
- Ability to resolve conflicts and negotiate effectively
- Strong communication skills both written and verbal
- Ability to plan, organize and prioritize duties
- Demonstrated leadership and team management skills
- Flexibility to participate in customer site inspections and sales process
- Regular attendance and punctuality
Job Qualifications
- Minimum one year hospitality related experience at manager level
- Knowledge of hotel property management systems such as Delphi.fdc
- Significant experience in revenue management or a similar analytical role
- Relevant degree in business development or other relevant business field
- Demonstrated commitment to Hilton values including hospitality, integrity, leadership, teamwork, ownership, and operating with urgency
- Strong qualities in quality, productivity, dependability, customer focus, and adaptability
Job Duties
- Provide direction and supervision to affected departments and team members during the execution of meeting and/or event
- Directly serve on site group and catering customers in a proactive manner
- Organize, plan and prioritize duties by developing plans and goals
- Communicate timely to internal and external clients via telephone, email, written documents or in person
- Demonstrate knowledge of job systems, products, booking systems, and processes
- Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts
- Sell and influence both internal and external clients
- Make decisions and solve problems by analyzing and evaluating issues and determining the best solution
- Ensure high quality service by communicating and assisting others to understand guest needs, providing direction and guidance, feedback and individual coaching when needed
- Participate in customer site inspections and assist with the sales process as necessary
- Perform other duties as necessary based on business needs
- Maintain regular attendance
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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