Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $46,600.00 - $68,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee Discounts
flexible scheduling
Job Description
OTH Hotels Resorts is a distinguished hospitality company known for its commitment to delivering unscripted, personalized guest experiences. At the heart of its operations is a belief that hospitality is more than a service—it's a human connection. This approach defines the culture and the way the company interacts with guests, emphasizing care, authenticity, and attentiveness beyond standard scripted procedures. As a member of OTH Hotels Resorts, team members are encouraged to act with heart, make empowered decisions, and bring their unique stories and talents to the fore, creating meaningful moments that guests cherish long after they leave the property. The... Show More
Job Requirements
- Education level as required by employer
- prior experience in conference services or event planning
- excellent communication skills
- ability to manage multiple events simultaneously
- proficiency in computer applications including event management software
- flexible schedule availability including weekends and holidays
- ability to handle pressure and meet deadlines
Job Qualifications
- Prior experience in conference services, catering sales, or event planning within hospitality
- excellent knowledge of computers, specifically Delphi, PEP, R&I, Word and Excel
- proficiency in event management systems and basic computer applications such as Word, Excel, Outlook
- ability to work effectively under time constraints and deadlines
- strong communication and interpersonal skills
- detail-oriented and highly organized
- flexible and adaptable to changing needs
Job Duties
- Partner with clients to understand their goals, expectations, and event details, translating them into seamless, successful functions
- coordinate all aspects of conferences, banquets, and meetings, including room setups, catering, audiovisual, and billing
- anticipate guest and group needs, providing thoughtful solutions and personalized touches that elevate the experience
- serve as the primary liaison between clients and hotel departments to ensure flawless execution and clear communication
- conduct pre- and post-event meetings with clients to ensure satisfaction and identify opportunities for continuous improvement
- monitor event operations on-site, offering presence, guidance, and support throughout the guest experience
- uphold budgetary and revenue goals by managing contracts, maximizing food and beverage opportunities, and ensuring billing accuracy
- maintain detailed records and reports, contributing to ongoing improvements in service standards and operational processes
- represent OTH Hotels Resorts with professionalism and authenticity in every client interaction
- stay up to date with client’s deposit schedule and forecast client total estimated amount due prior to arrival date
- monitor group room blocks and pick up to ensure accurate booking information
- comfortable with hotel site inspections, client presentations, and pre/post conferences
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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