Event Services Manager - Performance Hall
Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Salary
Rate:
Range $46,800.00 - $68,300.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Vision Insurance
Dental Insurance
Life insurance
Disability insurance
Paid Time Off
403(b) Retirement Plan with company match
Free or discounted tickets to performances
Employer Paid Parking
Job Description
The Charleston Gaillard Center is a renowned leader in the performing arts scene in the Southeast United States. Established as a non-profit organization in 2015, it serves as a cornerstone for multidisciplinary cultural programming, commissioning and presenting ambitious performances, and providing access to some of the best local, national, and international artists and companies. Situated in downtown Charleston, South Carolina, the Center's campus boasts the world-class 1,818-seat Martha and John M. Rivers Performance Hall, a 26,000 square-foot Exhibition Hall that includes the Grand Ballroom and Salons, as well as a Terrace Lawn. This facility not only acts as a premiere... Show More
Job Requirements
- Must submit to a criminal background check
- Eligible to work in the U.S.
- Ability to move and position up to 35 lbs of equipment and materials
- Ability to use industry tools and access remote building locations
- Capacity to stand, move, traverse, and position for sustained periods to meet event demands
- Able to perform prolonged periods of sitting, typing, or screen work
Job Qualifications
- A college degree is not required but a combination of education and experience totaling 6 years or more is preferred
- Experience in the performing arts, preferably in a performing arts venue
- Strong knowledge of planning and executing special events in multi-functional environments
- Familiarity with food and beverage services in performance halls or similar settings
- Proven experience managing large groups including guests, clients, staff, and volunteers
- Excellent attention to detail and a customer-service oriented mindset
- Strong communication skills with the ability to remain composed in challenging situations
- Commitment to diversity and inclusivity
- Proficient computer skills including Windows, Mac OS X, Microsoft Office Suite, Adobe PDF, and Google Workspace
- Experience in performance halls, exhibition halls, concert centers or similar venues
- Proficiency with Momentus (formerly VenueOps), Social Tables, or other venue management software
- Basic knowledge of audio/visual equipment and technical services
- Flexible and adaptable team player
- Strong organizational skills and attention to detail
- Ability to proofread accurately for spelling and grammar
Job Duties
- Schedule tour advance calls and fulfill event front-of-house needs including security, parking, and catering
- Interface with tour personnel and clients on arrival
- Conduct tours and schedule meetings to assist clients in planning and executing event details
- Collaborate with the event services team in planning and executing full facility events
- Coordinate technical requirements, furniture, event flow, timelines, setup, labor, and catering
- Oversee the coordination, management, and training of volunteer ushers, front-of-house staff, event supervisors, and house/venue managers
- Actively supervise events from load-in through load-out
- Assist in the creation and implementation of production budgets including labor, supplies, and vendor costs
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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