Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $46,300.00 - $67,700.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid vacation
401k plan
Job Description
Legends and ASM Global are two powerhouse companies that have joined forces to redefine excellence in the sports, entertainment, and live events industry. This unique partnership combines unmatched expertise with a global reach, offering comprehensive solutions across all areas of venue operations and revenue generation for some of the world's most iconic brands and venues. Legends brings a 360-degree, data-driven approach across planning, sales, partnerships, hospitality, and merchandise, working closely with top-tier clients to deliver exceptional experiences that captivate audiences worldwide. Meanwhile, ASM Global is the world leader in venue management and live event production, overseeing more than 400 arenas,... Show More
Job Requirements
- 3-5 years of experience as an event manager or similar
- Bachelor's degree in a related field preferred
- Ability to work in a fast-paced environment with long periods of standing
- Availability to work frequent nights and weekends as determined by the venue's event schedule
- Strong communication skills
- Excellent customer service skills
- Ability to multitask and solve problems under pressure
- Willingness to comply with facility policies and procedures
Job Qualifications
- 3-5 years of experience as an event manager or similar
- Bachelor's degree in a related field preferred
- Strong communication and customer service skills
- Ability to work under pressure and multitask effectively
- Experience in scheduling and managing staff
- Knowledge of facility rules and safety regulations
- Proven problem-solving abilities
Job Duties
- Schedule and manage day-of-event services staff
- Interact with patrons in a friendly and helpful manner to enhance their overall experience
- Advance events by meeting with clients to ensure a successful and smooth event
- Ensure that the event is executed as planned, from setup to breakdown, and that all objectives are met
- Collaborate with other departments as needed
- Work with internal service partners to provide quality service to customers
- Provide clear, concise, and timely communication of directives to other departments
- Maintain the proper image and generate positive public relations with patrons and staff
- Address complaints and concerns from patrons and solve problems promptly
- Implement facility rules, regulations, policies, and procedures
- Ship and coordinate tour merchandise and process final settlement
- Manage building safety and organize safety and compliance meetings to educate staff and ensure adherence to regulations continuously
- Conduct staff meetings to coordinate schedules, discuss upcoming events, and address operational issues
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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