Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $22.00
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Benefits
Medical insurance
Mental Health Resources
Paid Time Off
Travel program
Parental leave
debt-free education
401k plan
Employee Stock Purchase Program
career growth
recognition programs
Job Description
The DoubleTree by Hilton Orlando is a premier hotel located near the vibrant Disney Springs area, offering an exceptional blend of comfort, style, and convenience to both leisure and business travelers. This upscale hotel features 236 elegantly appointed guestrooms designed to provide a restful retreat after a busy day of activities or meetings. Additionally, the property offers 5,000 square feet of versatile meeting space, making it an ideal venue for a variety of events ranging from corporate conferences to social gatherings. The hotel underwent a significant renovation in 2023, ensuring that every guest experiences a modern and fresh setting equipped... Show More
Job Requirements
- Minimum of 1 year hotel experience
- flexible work schedule including evenings and weekends
- ability to demonstrate sales skills
- attention to detail for successful event execution
- strong communication skills
- ability to work with multiple departments
- problem-solving and decision-making capabilities
- availability to work based on group event needs
Job Qualifications
- Minimum of 1 year hotel experience, preferably in events or hotel food and beverage
- strong sales skills with ability to book group events
- excellent communication and interpersonal skills
- attention to detail and organizational abilities
- proven conflict resolution and negotiation skills
- ability to work flexible hours including evenings and weekends
- proficiency with job-related systems and booking software
- demonstrated teamwork and leadership qualities
- customer-focused mindset
- adaptability to changing event demands and schedules
Job Duties
- Provide direction and supervision to affected departments and team members during event execution
- directly serve on-site group and catering customers proactively
- organize, plan and prioritize duties by developing plans and goals
- timely communicate with internal and external clients via telephone, email, documents or in person
- demonstrate knowledge of job systems, products, booking systems and processes
- resolve conflicts, handle complaints, and negotiate to settle disputes
- sell and influence both internal and external clients
- make decisions and solve problems by analyzing and evaluating issues to determine best solutions
- participate in customer site inspections and assist with sales process
- ensure high quality service by assisting others to understand guest needs and coaching when necessary
- perform other duties as necessary based on business needs
- maintain regular attendance
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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