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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
401(k)
401(k) matching
Dental Insurance
employee discount
Health Insurance
Paid Time Off
Referral program
Vision Insurance
Job Description
Embassy Suites by Hilton is a distinguished upscale hotel brand renowned for offering full-service, all-suite accommodations designed to provide guests with comfort and exceptional value. As part of Hilton Worldwide's portfolio, Embassy Suites properties feature open-air atriums, spacious two-room suites, complimentary cooked-to-order breakfasts, and evening Manager Receptions. This unique blend of amenities and services has cemented Embassy Suites as a preferred choice for business travelers, families, groups, and leisure guests alike. The property maintains a commitment to delivering best-in-class customer service, creating memorable stays that encourage repeat visits and long-term loyalty.\n\nEmbassy Suites Louisville Downtown Hotels, an integral part of this... Show More
Job Requirements
- high school diploma or equivalent
- 2-4 years of management experience
- previous experience in convention services
- proficient in daylight sales/catering software
- ability to communicate effectively
- ability to multitask in a fast-paced environment
- flexibility to work nights, weekends, and holidays
Job Qualifications
- 2-4 years of management experience
- previous experience in convention services preferably in a convention hotel
- excellent computer skills including daylight sales/catering software system experience
- must have excellent written and verbal communication skills
- must be able to resolve problems with internal and external customers
- must project a professional appearance
Job Duties
- lead the safety effort by personal example
- support full hotel compliance with safety rules to further our goal of zero (0) accidents and encouragement of reporting and correcting near misses
- adhere to sops and other work procedures as required to assure guest satisfaction and consistencies to our customers
- immediately report all injuries to the supervisor or manager on duty
- responsible for maximizing business to exceed budget expectations
- plan, implement and oversee assigned conventions for sales and conflict resolution
- manage customer relationships from initial turnover from sales through post event phase to return to sales
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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