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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Annual Bonus Opportunity
Accrued PTO starts immediately and is available as soon as a minimum of 2 hours is accrued
401K with 100% match up to 3% and 50% match up for the next 2%
Medical/Dental/Vision/Disability/Life Insurance
10% discount on GHG outlets
(1) shift meal provided per day
Discounted hotel rates at Radisson Hotel Group branded properties worldwide
Monthly cell phone stipends
Annual leadership classes and trainings
Parental leave program
Flexible work schedule
You’ll have the opportunity to work with a team that is fun, creative, and enthusiastic!
Job Description
Greenleaf Hospitality Group (GHG) is a renowned leader in the hospitality industry, known for its commitment to delivering exceptional experiences through top-tier service and innovative event management. As one of the Nation's 101 Best and Brightest Companies to work for, GHG fosters a dynamic and supportive work environment where creativity, teamwork, and professional growth are highly valued. The company manages a diverse portfolio of events ranging from intimate gatherings to large-scale conventions, emphasizing operational excellence and guest satisfaction. GHG’s dedication to leadership and development is evident through its supportive culture that encourages employees to excel, learn, and advance their careers... Show More
Job Requirements
- 3+ years experience in banquet operations or related field
- Ability to work flexible hours including evenings, weekends, and holidays
- Able to stand for long periods up to 10 hours or more
- Able to stoop and bend
- Able to lift up to 40 pounds
- Able to safely work with chemicals and equipment
- Comply with safety and health code standards
- Able to handle repetitive motion tasks
Job Qualifications
- 3+ years experience in banquet operations, event management or catering
- Ability to work flexible hours, including evenings, weekends, and holidays
- Strong problem-solving skills with a proactive and decisive mindset
- A passion for training, mentoring, and leading a service-driven team
- Able to stand for long periods of time, up to 10 hours or more
- Able to stoop and bend
- Able to lift up to 40 pounds from time to time
- Able to safely work with potentially dangerous chemicals and equipment
- Able to comply with safety and health code standards
- Able to handle responsibilities that require repetitive motion tasks
- You will have the opportunity to grow your skills and experience in an environment that fosters growth and development
- Problem-Solve with Confidence: Quickly assess and resolve any operational or guest-related issues, making decisive choices that align with business objectives and guest satisfaction
Job Duties
- Greenleaf Hospitality Group is seeking an experienced Event Services Manager to join our leadership team, ensuring seamless execution of on-site and off-site events, from elegant weddings to high-profile conferences
- You’ll have the opportunity to work with a team that is fun, creative, and enthusiastic!
- Diverse Event Portfolio: Oversee events of all sizes, from intimate gatherings to large-scale conventions
- Growth & Development: Work closely with senior leadership to shape banquet operations and advance your career
- Commitment to Excellence: Join a company that values innovation, teamwork, and superior guest experiences
- Lead & Motivate: Inspire a team of banquet supervisors, team leads, servers, bartenders, and setup staff, fostering a culture of excellence and teamwork
- Execute Flawless Events: Collaborate with sales and catering team, culinary, and service staff to ensure seamless operations for a variety of events, from intimate gatherings to large-scale conferences
- Drive Operational Excellence: Oversee staffing, training, scheduling, and compliance with safety and service standards
- Elevate Guest Experiences: Maintain the highest guest service standards, proactively addressing needs, resolving concerns, and creating memorable moments that drive repeat business and referrals
- Drive Operational Excellence: Oversee daily banquet operations, including staff scheduling, inventory management, and compliance with health and safety regulations
- Ensure all policies, standards, and procedures are followed to maintain Radisson brand quality
- Train & Develop Talent: Support hiring, onboarding, and continuous training initiatives to build a high-performing team
- Actively mentor staff to enhance service delivery and professional growth
- Optimize Financial Performance: Assist in managing budgets, controlling costs, and ensuring resource efficiency without compromising service quality
- Ensure Seamless Communication: Serve as the central point of contact between departments, ensuring smooth coordination with sales, catering, culinary, and operations teams
- Attend meetings such as BEO reviews and team huddles to align on event execution
- Maintain High Standards: Implement and oversee cleanliness, organization, and maintenance programs in all banquet service areas
- Ensure compliance with sanitation and safety regulations
- Contribute to Strategic Planning: Work alongside the Director of Banquets to develop and implement departmental strategies that enhance efficiency, service quality, and revenue generation
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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