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Event Services Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $45,500.00 - $66,400.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible scheduling

Job Description

Hotel Drover is an Autograph Collection property located in the heart of the historic Fort Worth Stockyards, Texas. Inspired by the pioneering spirit of the West, the hotel honors the legendary cowboys who drove cattle to market across the plains, delivering true Texas hospitality that embodies the legacy of the drover. The establishment combines historic charm with upscale amenities, providing guests with an authentic and memorable experience that reflects the rich culture and heritage of Fort Worth. Known for its warm welcomes symbolized by a tip of the hat and a firm handshake, Hotel Drover offers guests an opportunity to... Show More

Job Requirements

  • High school diploma or equivalent
  • previous experience in event coordination or related field preferred
  • excellent interpersonal and communication skills
  • ability to manage multiple tasks simultaneously
  • strong problem-solving skills
  • flexibility to work evenings, weekends, and holidays
  • knowledge and adherence to brand standards and values
  • capability to work both independently and as part of a team

Job Qualifications

  • Strong communication skills
  • passion for hospitality and exceptional client service
  • strong organizational skills
  • detail-oriented with accuracy in event documentation and execution
  • ability to work flexible schedule including evenings, weekends, and holidays
  • embodiment of Hotel Drover's Core Values including Hit the Mark Every Time, Blaze New Trails, Spark Warmth, Be Intentional, Honor All, Do Right, and Stay Curious
  • previous hotel, catering, or event venue experience preferred
  • proficiency in Microsoft Office applications
  • experience with event software such as Social Table or similar

Job Duties

  • Manage, plan, and execute assigned social events and day meetings including negotiation and conflict resolution
  • provide exceptional customer service and maintain a positive, solutions-focused atmosphere for clients and guests
  • drive incremental revenue through strategic upselling of food and beverage offerings and event enhancements
  • prepare Banquet Event Orders (BEOs), event resumes, and floorplans
  • convey final details to Lead Event Specialist including final payments and vendor coordination
  • communicate all event specifications and key details to internal departments for seamless execution
  • ensure accurate and timely event actualization within 72 hours of program completion
  • provide on-site event oversight for assigned events and support team during peak activities
  • conduct and lead planning meetings, tastings, and pre-event meetings
  • promote optimal use of event and function spaces to support revenue goals
  • maximize revenue by promoting upgrades and available hotel services
  • prepare external communications such as addendums and client-facing event documents
  • perform all other assigned duties

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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