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Constellation logo

Event Services Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Up to $78,000.00
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Benefits

Compensation Range
Up to $78K
Medical (FT Employees)
Dental
Vision
Voluntary UNUM offering for Accident, Critical Illness and Hospital Indemnity
Discount Program
Commuter Benefits (Parking and Transit)
EAP
401k
Sick Time
Holiday Pay (9 paid holidays)
Tuition Reimbursement (FT Employees)
Paid Time Off
#boost #indeedelior #LI-MA1

Job Description

Constellation is a distinguished brand specializing in delivering high-quality business dining and catering experiences across the United States. Known for its commitment to fostering connections through food and hospitality, Constellation operates within diverse environments ranging from retail spaces to large office buildings. With a focus on excellence and customer satisfaction, the company has become a preferred partner for catering and event services, consistently delivering tailored solutions that meet the unique needs of its clients. As part of Elior North America, Constellation benefits from a robust corporate structure that champions diversity, inclusion, and employee development. Elior North America itself is an... Show More

Job Requirements

  • Minimum two years of catering, food-beverage or administrative event experience
  • Basic PC knowledge and comprehension including Word and Excel
  • Basic math knowledge including addition, subtraction, multiplication, division, fractions and percentages
  • Excellent communication skills
  • Excellent staff management skills
  • Highly organized
  • Ability to work independently and make sound decisions

Job Qualifications

  • 2 years of catering/food-beverage and/or administrative/event experience
  • Very organized
  • Able to work independently and make the right decisions for the business
  • Basic PC knowledge and comprehension (Word & Excel)
  • Basic math knowledge and comprehension (addition, subtraction, multiplication, division, fractions, and percentages)
  • Excellent communication skills
  • Excellent staff management skills
  • Bachelor’s Degree in Management

Job Duties

  • We are looking to add an experienced, motivated event manager to our Constellation Culinary team in Miami, FL
  • As an event manager, you will have the opportunity to Plans, directs, and coordinates catered events
  • Assists in the selection of menu items, schedules catering staff, arranges for facilities or equipment, and communicates customer/client needs to the appropriate personnel, directly supporting the needs/goals of the Senior Director of Sales
  • Develops and maintains catering accounts and client relationships by ensuring customer satisfaction before, during, and after the event
  • Ensuring all event information in CaterXpert from the sales team is up to date and fully detailed prior to event/deadlines
  • Review event floorplans, day of supervisor packets, pack lists and rental equipment to ensure all information is current and correctly distributed
  • Responsible for communicating SCG procedures, standards and expectations to all event staff when on-site
  • They will be responsible for communicating all pertinent event information to the culinary and operations teams and for completing the day of supervisor packet for use on site
  • Assisting in the setup and execution of events
  • Ensure that event rentals have scheduled deliveries and pickups that are convenient for specialist or venue manager
  • Maintain calendar of events through Outlook and attend all necessary event meetings and conference calls
  • Communicate with sales, culinary and booking staff, as needed, to ensure understanding of menus and client needs
  • Responsible for the collection and submission of all payments and deposits as it relates to contracted events
  • They are responsible for ensuring that these payments are on time and responsible for reviewing the weekly AR report and correcting any discrepancies and/or collecting any late payments
  • Responsible for nimble trouble shooting and determining the best judgment calls when a quick decision needs to be made
  • Managing a staff, holding them accountable for their work and disciplining as needed
  • Follow up with photographer’s post event to request event photos
  • Act as first point of contact for general leads and gather as much detailed information as needed
  • Process event closeouts on following day of each event
  • Send out nightly event reminders to internal staff

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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