Event Services Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $76,700.00 - $95,900.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
supportive work environment

Job Description

Hyatt is a globally recognized leader in the hospitality industry, renowned for its commitment to authentic hospitality and delivering meaningful experiences to every guest. Known for its warm, respectful, and inclusive culture, Hyatt fosters an environment where high expectations are not just met but consistently exceeded. The organization places strong emphasis on innovation, respect, service orientation, and diversity and inclusion, making it a premier destination for professionals seeking rewarding careers in hospitality. Hyatt offers employees endless development opportunities and career path options in a world-class organization, where ambition is truly limitless.

The Event Services Manager role at Hyatt ... Show More

Job Requirements

  • Complete schedule flexibility including weekends, holidays, and varied shifts
  • Minimum 4 years hotel experience in banquet service
  • Strong communication and computer skills
  • Leadership and team management abilities
  • Creativity and organizational skills
  • Ability to work in a fast-paced environment
  • Commitment to guest satisfaction

Job Qualifications

  • Full-time management experience with schedule flexibility including weekends and holidays
  • Strong verbal and written communication skills
  • Proficiency in general computer applications
  • Highly creative, innovative, detail-oriented, and organized
  • Minimum 4 years of hotel experience with thorough understanding of banquet service levels
  • Demonstrated leadership skills including motivational leadership, effective communication, and training and development
  • Commitment to exceptional guest service

Job Duties

  • Support and manage the Event Services Department in partnership with the Food and Beverage Team and other hotel departments
  • Supervise, empower, lead, coach, and motivate the Banquet team including captains, food servers, and lead house attendants
  • Assist the hotel in achieving top service scores on Meeting Planner surveys through clear communication and coordination
  • Ensure all functions and meetings are set up accurately and on time while maintaining food, beverage, and meeting standards
  • Proactively assess and plan staffing and equipment needs to support successful event execution
  • Ensure effective coordination and execution of events with Culinary, Stewarding, Catering and Convention Services, and Beverage teams
  • Develop innovative and creative decor concepts for banquet function spaces

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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