Event Services Manager

Omaha, NE, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $47,800.00 - $69,800.00

Work Schedule

Standard Hours

Benefits

Group medical

Dental Insurance

Vision Insurance

Life insurance

Disability insurance

pre-tax flexible benefit plan

Employee assistance program

Paid Time Off

401(k) plan with Company Match

Team member complimentary room night program

Job Description

CoralTree Hospitality Group is a renowned hotel management company dedicated to delivering exceptional guest experiences and fostering positive work environments. Known for managing a variety of properties that combine luxury, comfort, and innovative hospitality services, CoralTree emphasizes quality, customer satisfaction, and employee development. Through their portfolio of distinguished hotels, CoralTree contributes significantly to the hospitality industry by upholding rigorous standards and embracing a culture of continuous improvement. One of their notable properties is the Magnolia Omaha Hotel, which offers a distinguished blend of modern amenities with historic charm, serving as a hub for both leisure and business travelers in Omaha.... Show More

Job Requirements

Previous experience in hospitality service-related positions required
Previous experience as Conference/Convention Services Manager, Event Planning Manager, or Group Rooms Coordinator preferred
Must possess computer skills including Microsoft Word and Excel
Knowledge of Delphi or similar sales tools preferred
Ability to work independently and self-motivated
Strong communication and organizational skills
Knowledge of hotel and competitive market
Ability to professionally represent the hotel
Ability to participate as a team player
Must have math skills and budgetary analysis capabilities
Experience with sales and marketing tools
Ability to provide constructive feedback to all departments and sales and marketing leaders

Job Qualifications

Previous experience in hospitality service-related positions
Experience as Conference/Convention Services Manager, Event Planning Manager, or Group Rooms Coordinator preferred
Familiarity with sales and marketing tools
Salesforce/Delphi experience preferred
Ability to work as a team player with other hotel members
Self-motivated and able to work with minimal supervision
Proficient computer skills including Microsoft Word, Excel, and Delphi
Knowledge of hotel and competitive market
Professional representation of hotel in community and industry events
Ability to provide constructive feedback to departments and sales leaders

Job Duties

Effectively and timely handles group, wedding and catering sales turnovers
Identify group guest needs and all sales opportunities
Ensures group rooms and banquet attrition are followed
Plan and conduct site inspection of upcoming programs
Effectively use Delphi while using existing sales standards to document all sales and services activities
Develop and implement own sales action plans for up-selling food and beverage as well as guest rooms to achieve personal and team financial goals
Assumes responsibility for the successful set-up and execution of programs
Provides direction and supervision of meeting and/or catering logistics to affected departments and team members
Provide a problem free experience for guests while maintaining highest standards of service and communication
Assist with training and development of team members to enhance performance
Maintain team informed of events or VIP clients professionally and concisely
Make timely decisions that balance guest needs with financial, safety and staffing goals of the hotel
Plan and/or attend meetings including Daily Huddle, Resume Meeting, Banquet Event Order Meeting, Sales Meeting, Pre-Convention Meetings, Menu Tastings and Site Visits
Achieve or exceed individual and departmental goals

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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