Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Range $23.00 - $25.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Life insurance
Disability insurance
Job Description
Wisconsin State Fair Park (WSFP) is a premier year-round entertainment complex located in the vibrant Milwaukee area, serving as a hub for a wide variety of activities, events, and meetings throughout all four seasons. The park features an array of facilities including the Exposition Center, Tommy G. Thompson Youth Center, Milwaukee Mile Speedway, Wisconsin Products Pavilion, and numerous other venues that collectively host hundreds of events annually. The most prominent and signature event held here is the Wisconsin State Fair, drawing over one million visitors across its 11-day summer duration. The park's central location within Wisconsin's largest metropolitan area offers... Show More
Job Requirements
- Minimum of two years of administrative-related experience
- Preferred experience in the hospitality industry
- Advanced skills in Microsoft Excel
- Working knowledge of Microsoft Word, Outlook, and PowerPoint
- Ability to quickly learn and adapt to new software, including Event Management Software (EMS)
- Strong oral and written communication skills
- Highly organized and detail-oriented
- Proven project management abilities
- Available to work all 11 days of the Wisconsin State Fair annually
- Must pass a comprehensive criminal background check
- Wisconsin residency required
Job Qualifications
- Two+ years of administrative-related experience
- Experience within the hospitality industry, preferred
- Advanced understanding and use of Microsoft Excel
- Intermediate working knowledge of Microsoft Word, Outlook, and PowerPoint
- Ability to adapt to new software and programs, including Event Management Software (EMS)
- Effective oral and written communication skills
- Organized and task oriented with strong attention to detail
- Strong project management skills and the ability to manage multiple projects simultaneously while meeting deadlines
- Exceptional interpersonal communication skills
- Post-secondary education, preferred
Job Duties
- Monitor contractual due dates for signing and deposit compliance
- Track insurance for each event to ensure proper coverage based on event type and date
- Effectively communicate with clients to confirm understanding of insurance requirements and deadlines
- Maintain and track electronic records of signed agreements, invoice documents and payment receipts
- Follow up as necessary with event organizers for any outstanding information
- Create deposit invoices for upcoming events
- Enter credit card deposits when received at the Exposition Center
- Run and enter final payments when made via credit card at the Event Services office
- Monitor Event Management Software (EMS) for final payments
- Run weekly, monthly, and quarterly reports for Director of Department to use in a multitude of ways
- Monitor Exhibitor Services orders received via email, mail or fax
- Send confirmation emails to exhibitors upon receipt of orders
- Process credit card payments made in the Event Services office
- Secure reservation information by phone, email, US mail and fax and confirm upon receipt
- Create database for tracking reservations for each event
- Process incoming payments for all reservations
- Provide guest lists, room envelopes and keys for front desk staff
- Balance monies received from all dorm stays for each event
- Prepare agendas and take notes for the bi-weekly Event Services Department and Weekly Operations Meetings
- Monitor office supply inventory and submit and receive orders as needed
- Take initial event inquiry calls and establish good rapport with current and future promoters
- Answer door intercom, greet guests and operate multi-line phone system
- Assist in maintaining a general level of organization within the office setting
- Manage key requests for upcoming events and submit to IT for setup. Upon receipt, generate sign-out documents for each event
- Work with Event Managers to create efficiencies while acting as a liaison with outside departments
- Create and distribute Weekender+ and Local Event’s Spotlight newsletters and distribution lists
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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