Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $46,800.00 - $68,300.00
Work Schedule
Weekend Shifts
Benefits
competitive pay
career growth
team-oriented culture
exclusive discounts
Additional benefits for full-time roles after one year
Job Description
O+O Hospitality is a leading hospitality group renowned for delivering exceptional event experiences through meticulous planning and impeccable service. As a company dedicated to excellence, O+O Hospitality operates a variety of venues and catering services, offering a dynamic work environment that fosters growth and professionalism. With a commitment to diversity, inclusion, and equal opportunity employment, O+O Hospitality values team members who are passionate about the hospitality industry and strive to uphold the company's core values in every interaction.
The role of Event Service Manager at O+O Hospitality is a full-time, salaried position designed for an experienced professional dedicated to executing... Show More
The role of Event Service Manager at O+O Hospitality is a full-time, salaried position designed for an experienced professional dedicated to executing... Show More
Job Requirements
- Must be able to maneuver to all areas of event venues, including food and beverage areas
- Requires mobility, prolonged standing, bending, stooping, and reaching
- Must be able to respond to visual and aural cues
- Requires hand-eye coordination and manual dexterity
- Must tolerate varying levels of stress, temperature, illumination, air quality and fatigue
- Heavy customer contact required
- Must be able to work nights and weekends
Job Qualifications
- Bachelor’s degree or equivalent experience
- At least 2+ years of off-premises or venue-based catering management experience
- Managerial experience with service staff
- Strong understanding of diverse cuisine and beverage
- Wine, beer and spirits knowledge
- Strong computer skills (Microsoft Office, Toast POS and Tripleseat preferred)
- SMART Certification
- Food Safety and Sanitation Certificate
- Excellent communication and organizational skills
- Ability to manage and lead teams effectively
- Capacity to handle high-stress environments with professionalism
Job Duties
- Work in collaboration with event management and culinary team to plan for successful event execution
- Understand and follow specific event instructions including menus, set-up lists, banquet event orders (BEO), contracts, room diagrams
- Attend Banquet Event Order meetings
- Coordinate with Human Resources Manager to seek and hire team members for event staffing needs
- Schedule and coordinate staffing needs for event execution, including set-up of the venue
- Develop and provide team members with the necessary training, including customer service and serving etiquette
- Coordinate all aspects of the venue set-up, including Audio/Visual and Food and Beverage needs
- Direct pre-shift lineups with event staff and kitchen personnel
- Supervise event service, inclusive of captains, servers, bartenders, and support staff by being present and active on floor throughout the shift, overseeing and assisting team members
- Ensure all side work is assigned properly and completed
- Review cleanliness of event spaces and equipment at the close of each event
- Follow all company safety and security policies and procedures including report accidents, injuries, and unsafe work conditions
- Prepare a Captains report after each event to summarize service details, needed inventory items, successes, and areas of improvement
- Serve as closing manager for events, being the last touch of contact for clients
- Relay any policy or operational changes to team members and guide them in adjusting
- Ensure all applicable safety regulations are communicated and adhered to
- Deliver genuine hospitality in all aspects of work to clients, co-workers, and vendors
- Direct all efforts toward guest satisfaction, maintenance of company standards, and revenue generation
- Work within and hold others accountable to company’s Core Values
- Must be available on evenings and weekends
- Perform other duties as assigned
OysterLink focuses on restaurant and hospitality jobs.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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