Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $23.00 - $27.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k)
Employee Discounts
Training and Development
Career advancement opportunities
Job Description
O+O Hospitality is a renowned hospitality company dedicated to delivering exceptional catering and event management services. With a focus on creating memorable experiences, O+O Hospitality prides itself on its unparalleled standards in executing full-service catered events. The company is committed to fostering a diverse and inclusive workplace, providing equal opportunities to all employees regardless of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. As a leader in the hospitality industry, O+O Hospitality emphasizes teamwork, professionalism, and genuine hospitality in all its interactions with clients, coworkers, and vendors.
The Events Service Manage... Show More
The Events Service Manage... Show More
Job Requirements
- Bachelor’s degree or equivalent experience
- At least 2 years of catering management experience
- Managerial experience with service staff
- Knowledge of wine, beer and spirits
- SMART Certification
- Food safety and sanitation certification
- Strong computer skills
- Ability to work evenings and weekends
- Ability to maneuver in event venues
- Ability to stand, bend, stoop and reach for prolonged periods
- Good hand-eye coordination and manual dexterity
- Ability to tolerate stress and varying environmental conditions
- Strong communication skills in English
Job Qualifications
- Bachelor’s degree or equivalent experience
- At least 2+ years of off-premises or venue-based catering management experience
- Managerial experience with service staff
- Strong understanding of diverse cuisine and beverage
- Wine, beer and spirits knowledge
- SMART Certification
- Food Safety & Sanitation Certificate
- Strong computer skills (Microsoft Office, Toast POS and Tripleseat preferred)
- Proficient in English
Job Duties
- Work in collaboration with Event Management and Culinary team to plan for successful event execution
- Understand and follow specific event instructions including but not limited to menus, set-up lists, banquet event orders (BEO), contracts, room diagrams
- Attend Banquet Event Order Meetings
- Coordinate with Human Resources Manager to seek and hire team members for event staffing needs
- Schedule and coordinate staffing needs for event execution, including set-up of the venue
- Develop and provide team members with the necessary training, including customer service and serving etiquette
- Coordinate all aspect of the venue set-up, including Audio/Visual and Food and Beverage needs
- Direct pre-shift lineups with event staff and kitchen personnel
- Supervise event service, inclusive of captains, servers, bartenders, and support staff, by being present and active on floor throughout the shift, overseeing and assisting team members
- Responsible for seeing that all side work is assigned properly and completed
- Review the cleanliness of event spaces and equipment at the close of each event
- Follow all company safety and security policies and procedures including report accidents, injuries, and unsafe work conditions to Management and Human Resources
- Prepare a Captains report after each event to summarize service details, needed inventory items, successes, and areas of improvement to build on for next event
- Serve as closing manager for events, being the last touch of contact for our clients
- Relay any policy changes or operational changes to team members and guide them in adjusting as needed
- Ensure that all applicable safety regulations are communicated and adhered to
- Deliver genuine hospitality in all aspects of work to both clients, co-workers & vendors
- Direct all efforts toward guest satisfaction, the maintenance of company standards and revenue generation
- Must work within and hold other accountable to company’s Core Values
- Must be available on evenings and weekends
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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