Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $9.00 - $16.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401k
Paid parental leave
Tuition Reimbursement
Employee assistance program
Paid Time Off
Job Description
Clayton is a well-established company known for its dedication to providing exceptional hospitality services and fostering a supportive work environment. As a leader in the food and beverage industry, Clayton offers a vibrant workplace culture focused on teamwork, continuous learning, and delivering memorable guest experiences. The company prides itself on diversity, inclusion, and community involvement, having earned recognition on Forbes' lists including America's Best Employers and Best Employers for Women. With its comprehensive benefits, including flexible health, dental, and vision plans, 401K with company matching, paid parental leave, tuition reimbursement, and wellness programs, Clayton creates an attractive employment destination for... Show More
Job Requirements
- Minimum 2 years' experience in the food & beverage industry
- Ability to effectively communicate with guests, team members, and managers
- Must be able to exercise appropriate judgment and make decisions based on job knowledge and awareness to company goals
- Ability to learn and retain extensive food and coffee knowledge and food allergen information to communicate consistently and confidently with guests
- Impeccable customer service and social perceptiveness
- Must be able to effectively manage time for efficient completion of shift work lists
- Physical ability to stand or walk for long periods of time
- Understand the importance of being thorough, detail-oriented, and committed to providing world class customer service
- Flexibility in new circumstances as they arise
- Positive attitude
- High sense of urgency
- Willingness to consistently go above and beyond with outside-the-box thinking
Job Qualifications
- Minimum 2 years' experience in the food & beverage industry
- Ability to effectively communicate with guests, team members, and managers
- Must be able to exercise appropriate judgment and make decisions based on job knowledge and awareness to company goals
- Ability to learn and retain extensive food and coffee knowledge and food allergen information to communicate consistently and confidently with guests
- Impeccable customer service and social perceptiveness
- Must be able to effectively manage time for efficient completion of shift work lists
- Physical ability to stand or walk for long periods of time
- Understand the importance of being thorough, detail-oriented, and committed to providing world class customer service
- Flexibility in new circumstances as they arise
- Positive attitude
- High sense of urgency
- Willingness to consistently go above and beyond with outside-the-box thinking
Job Duties
- Assist with food & beverage setup for buffets, plated meals, outdoor Pavilion cookouts, and family style meals
- Distribute passed appetizers during events and assist with setup of appetizer stations
- Memorize dietary restrictions and allergies during meal service and provide detailed information on their food and beverage options
- Speak knowledgeably on all menu items and their ingredients
- Work with Food & Beverage Team to ensure meal services begin on time
- Monitor guest counts and inform the Food & Beverage Manager of any discrepancies
- Assist with setup and restocking of all beverage and snack stations, including beverage and snack station refills and cleanups in meeting rooms at the end of the day
- Perform meeting room refreshes, refilling coffee, snacks and beverages, pickup dirty glasses and trash and restock drinks during meeting breaks
- Assist with bussing tables during meals, monitoring guest needs continuously and respond quickly to guest requests
- Maintain cleanliness, sanitation, and organization in back-of-house service areas and all meal areas (Dining Hall, Pavilion and Balcony tables, etc.)
- Use safe food handling practices and proper rotation of prepared products to assure prolonged usefulness and quality
- Maintain and participate in continual food training, education, research and development
- Assist in ware washing duties for meals, polishing glassware and silverware and rolling silverware
- Comply with all food & beverage regulations
- Attend to guests needs during meal events in alignment with our high standards for hospitality and service
- Greet all guests in a professional and friendly manner and learn about their food preferences
- Continue to learn and observe specific group preferences to provide a personable culinary experience
- Test, develop, prepare, and serve coffee-based beverages in a timely manner and according to standard recipes
- Maintain a clean and organized coffee window area before, during, and after each event, including washing and polishing all glassware
- Setup outdoor coffee window, ensuring all supplies are stocked and ready for use
- Prepare syrups, teas, and other ingredients used in the Seed & Social coffee program
- Speak knowledgably on all coffee menu options and their ingredients
- Inspect quality of coffee window equipment and report any damages for replacement or repair
- Evaluate guest coffee needs and make recommendations based on preferences
- Provide impeccable beverage service with each interaction
- Participate in daily shift meetings to prepare for service and any guest needs
- Attend Lodge team meetings and trainings to stay up to date on upcoming event information, projects and policies
- Perform inventory tasks
- Receive, stock, and rotate goods and inventory
- Assist with food & beverage deliveries and pickups when needed
- Track all beverage consumption during coffee window service
- Monitor and track inventory levels of beverages, snacks, coffee supplies and other
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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