Event Server

Knoxville, TN, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Type:

Hourly

Rate:

Range $9.25 - $15.75

Work Schedule

Flexible

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401k

Paid parental leave

Tuition Reimbursement

Employee assistance program

Paid Time Off

Job Description

Clayton is a leading hospitality and real estate company recognized for its commitment to creating exceptional living and community experiences. With a strong presence in the United States, Clayton specializes in property management, development, and investment, with a focus on enhancing lifestyles through high-quality amenities and outstanding service. The company has garnered a reputation for its dedication to diversity, inclusion, and employee wellness, making it a top employer in several Forbes lists including America’s Best Employers, Best Employers for Diversity, and Best Employers for Women.

Working at Clayton means being part of a vibrant and supportive community that values holi... Show More

Job Requirements

Minimum 2 years experience in the food & beverage industry
Ability to effectively communicate with guests, team members, and managers
Must be able to exercise appropriate judgement and make decisions based on job knowledge and awareness to company goals
Ability to learn and retain extensive food and coffee knowledge and food allergen information to communicate consistently and confidently with guests
Impeccable customer service and social perceptiveness
Must be able to effectively manage time for efficient completion of shift work lists
Physical ability to stand or walk for long periods of time
Understand the importance of being thorough, detail-oriented, and committed to providing world class customer service
Flexibility in new circumstances as they arise
Positive attitude
High sense of urgency
Willingness to consistently go above and beyond with outside-the-box thinking

Job Qualifications

Minimum 2 years experience in the food & beverage industry
Ability to effectively communicate with guests, team members, and managers
Must be able to exercise appropriate judgement and make decisions based on job knowledge and awareness to company goals
Ability to learn and retain extensive food and coffee knowledge and food allergen information to communicate consistently and confidently with guests
Impeccable customer service and social perceptiveness
Must be able to effectively manage time for efficient completion of shift work lists
Physical ability to stand or walk for long periods of time
Understand the importance of being thorough, detail-oriented, and committed to providing world class customer service
Flexibility in new circumstances as they arise
Positive attitude
High sense of urgency
Willingness to consistently go above and beyond with outside-the-box thinking

Job Duties

Assist with food & beverage setup for buffets, plated meals, outdoor Pavilion cookouts, and family style meals
Distribute passed appetizers during events and assist with setup of appetizer stations
Memorize dietary restrictions and allergies during meal service and provide detailed information on their food and beverage options
Speak knowledgeably on all menu items and their ingredients
Work with Food & Beverage Team to ensure meal services begin on time
Monitor guest counts and inform the Food & Beverage Manager of any discrepancies
Assist with setup and restocking of all beverage and snack stations, including beverage and snack station refills and cleanups in meeting rooms at the end of the day
Perform meeting room refreshes, refilling coffee, snacks and beverages, pickup dirty glasses and trash and restock drinks during meeting breaks
Assist with bussing tables during meals, monitoring guest needs continuously and respond quickly to guest requests
Maintain cleanliness, sanitation, and organization in back-of-house service areas and all meal areas (Dining Hall, Pavilion and Balcony tables, etc.)
Use safe food handling practices and proper rotation of prepared products to assure prolonged usefulness and quality
Maintain and participate in continual food training, education, research and development
Assist in ware washing duties for meals, polishing glassware and silverware and rolling silverware
Comply with all food & beverage regulations
Attend to guests needs during meal events in alignment with our high standards for hospitality and service
Greet all guests in a professional and friendly manner and learn about their food preferences
Continue to learn and observe specific group preferences to provide a personable culinary experience
Test, develop, prepare, and serve coffee-based beverages in a timely manner and according to standard recipes
Maintain a clean and organized coffee window area before, during, and after each event, including washing and polishing all glassware
Setup outdoor coffee window, ensuring all supplies are stocked and ready for use
Prepare syrups, teas, and other ingredients used in the Seed & Social coffee program
Speak knowledgably on all coffee menu options and their ingredients
Inspect quality of coffee window equipment and report any damages for replacement or repair
Evaluate guest coffee needs and make recommendations based on preferences
Provide impeccable beverage service with each interaction
Participate in daily shift meetings to prepare for service and any guest needs
Attend Lodge team meetings and trainings to stay up to date on upcoming event information, projects and policies
Perform inventory tasks
Receive, stock, and rotate goods and inventory
Assist with food & beverage deliveries and pickups when needed
Track all beverage consumption during coffee window service
Monitor and track inventory levels of beverages, snacks, coffee supplies and other

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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