Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $53,000.00 - $88,400.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional Development
Flexible Schedule
Job Description
Our client is a leading global security and event management service provider, dedicated to delivering exceptional protection and seamless event operations for diverse professional environments. Specializing in security planning particularly for high-profile in-person and virtual events, the company emphasizes innovative security solutions, collaboration with law enforcement and emergency responders, and comprehensive stakeholder engagement to ensure operational excellence and safety. As a trusted partner to numerous organizations worldwide, this company values integrity, responsiveness, and superior customer service, holding a stellar reputation in the security industry with robust client relationships across multiple sectors. The establishment operates with a client-centric approach, combining cutting-edge... Show More
Job Requirements
- Bachelor's degree or equivalent knowledge and experience
- Minimum 5 years of experience in event planning or event security management
- Minimum 2 years of experience in operations management, customer service management or program management
- Excellent organizational skills
- Strong oral and written communication skills
- Ability to maintain composure under stressful circumstances
- Proficient IT skills including Microsoft Office and Google programs
- Strong interpersonal skills
- Professional appearance and demeanor
- Strong decision-making ability
- Ability to quickly learn and master new technology
Job Qualifications
- Bachelor's degree or equivalent knowledge and experience
- Minimum 5 years of experience in event planning or event security management
- Minimum 2 years in operations management, customer service management, or program management
- Excellent organizational skills handling multiple projects
- Strong oral and written communication skills
- Ability to influence and interact at various professional levels
- Ability to maintain composure under stressful circumstances
- Proficient IT skills including Microsoft Office and Google programs
- Strong interpersonal skills with business contacts and vendors
- Professional appearance and demeanor
- Strong decision-making ability
- Ability to quickly learn and master new technology
- Preferred experience with AGILE methodologies
- Preferred experience with project management software
- Preferred experience creating detailed reports and presentations
Job Duties
- Serve as the main point of contact and leadership decision maker for the assigned region
- Oversee event support on the ground including travel when needed
- Function as primary liaison between the company and the client for personnel and financial concerns
- Work closely with cross-functional partners to facilitate events nationally and internationally
- Organize and lead staff meetings, cross functional team meetings, and special events
- Perform managerial duties including oversight and approval of work schedules
- Manage all personnel actions including hiring, training, mentorship, and performance reviews
- Ensure event security compliance with local legislation and client standards
- Act as Project Manager to ensure employees meet deadlines and goals
- Anticipate, identify and evaluate emerging risks affecting people, assets, and client reputation
- Conduct resource, capacity planning, and financial forecasting
- Review event security plans including staffing and deployment
- Establish and oversee Service Level Management function and present reports
- Report security incidents immediately
- Conduct regular Service Level Review meetings with the Client
- Monitor adherence to established SLAs, SLOs, KPIs, and operational metrics
- Other duties as assigned by leadership
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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