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Encore Global

Event Sales Manager, Hotel Services- Hyatt Sacramento

Sacramento, CA, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $68,640.00 - $76,000.00
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Work Schedule

Flexible
On-call
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
performance bonuses

Job Description

Encore is a leading company in event technology and audiovisual services, renowned for delivering exceptional event experiences across various hotel and venue locations. With a robust presence in the hospitality industry, Encore focuses on creating memorable events by leveraging cutting-edge technology and unparalleled customer service. The company operates in a dynamic environment involving collaboration with multiple internal departments and external vendors, ensuring seamless event management and execution. Employment with Encore offers an opportunity to be part of a vibrant, inclusive culture that values individual strengths and embraces diversity. The company is committed to the professional growth of its employees, providing... Show More

Job Requirements

  • BS/BA degree or equivalent experience
  • minimum 1 year of related sales or industry experience
  • technical aptitude and computer proficiency
  • strong written and verbal communication skills
  • ability to work irregular hours including evenings weekends and holidays
  • capability to meet physical demands such as sitting standing walking and occasional lifting up to 50 lbs
  • availability to travel between multiple hotel locations
  • commitment to Encore’s core values and customer service standards

Job Qualifications

  • BS/BA degree or 1+ years of Encore or equivalent experience
  • 1 year technology sales or hospitality experience preferred
  • prior sales experience in audiovisual is a plus
  • knowledge of hospitality industry and sales processes preferred
  • technical aptitude and computer proficiency required
  • strong written and verbal communication skills

Job Duties

  • Drive results by soliciting and securing business through a proactive consultative sales approach utilizing Encore’s sales process and methodology
  • prepare and present quotes and proposals in a timely manner to customers including those from venue booking systems
  • collaborate effectively with vendors and other company departments to capture and service events
  • attend site visits pre-conference planning meetings and venue meetings to support customer event experience
  • understand event cost structure and incorporate this into solution designs according to profitability guidelines
  • cultivate and maintain relationships with customers venue personnel and Encore supporting functions delivering world-class service
  • research and understand customer history to create personalized customer experiences
  • attend customer meetings understanding goals and responding to questions concerns and challenges
  • ensure customer information is up to date and accurate in the Customer Relationship Management system
  • actively refer and guide customers through the Encore network securing additional opportunities with existing customers
  • maintain a healthy sales pipeline ensuring achievement of revenue targets
  • ensure all known opportunities are accurately updated in CRM
  • support sales forecasting efforts ensuring accuracy and timely submission
  • learn and adopt all SOPs related to the role and new initiatives
  • maintain knowledge of new products services and emerging technology supporting meetings and events

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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