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Event Sales Manager, Hotel Services - Hilton Palacio del Rio, San Antonio, TX
Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
On-call
Weekend Shifts
Job Description
Encore is a leading global events services company specializing in providing audio visual and event technology solutions for a wide range of venues including hotels, convention centers, and corporate event spaces. With a strong reputation for delivering world-class service and innovative event technology, Encore partners with clients to create memorable event experiences by combining cutting-edge technology, expert consultation, and meticulous planning. The company prides itself on its commitment to core values such as hospitality, ownership, integrity, accountability, and collaboration, ensuring clients receive exceptional support throughout their event journey. Encore’s presence across multiple locations and its vast network of professionals offer... Show More
Job Requirements
- Bachelor’s degree or equivalent experience
- Minimum 1 year experience in relevant sales role
- Preferred 1 year in technology sales or hospitality
- Prior audiovisual sales experience is advantageous
- Knowledge of hospitality sales processes
- Technical aptitude
- Proficient computer skills
- Strong written and verbal communication skills
Job Qualifications
- Bachelor’s degree or equivalent experience required
- Minimum of 1 year experience in Encore or equivalent sales roles
- Preferred 1 year technology sales or hospitality experience
- Prior sales experience in audiovisual is a plus
- Knowledge of hospitality industry and sales processes preferred
- Technical aptitude and computer proficiency required
- Strong written and verbal communication skills
Job Duties
- Drive results by soliciting and securing business through a proactive, consultative sales approach utilizing Encore’s sales process and methodology
- Prepare and present quotes and proposals in a timely manner to customers including those submitted through online venue booking systems
- Collaborate effectively with vendors and internal departments to capture and service events
- Attend site visits, pre-conference planning meetings, and venue meetings to support the customer event experience
- Understand event cost structure and incorporate it into solution designs according to established profitability guidelines
- Cultivate and maintain relationships with customers, venue personnel, and Encore supporting functions to deliver world-class service
- Maintain accurate and updated customer information in the Customer Relationship Management system at all times
- Maintain a healthy sales pipeline to ensure achievement of revenue targets
- Support sales forecasting efforts ensuring accuracy and timely submissions
- Learn and adopt standard operating procedures and new initiatives or programs relevant to the role
- Stay knowledgeable of new product and service offerings and emerging technologies supporting meetings and events
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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