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Event Sales Manager, Hotel Services - Hilton Columbus Downtown
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $38,558.00 - $50,126.00
Work Schedule
On-call
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Life insurance
Disability insurance
Job Description
Encore is a globally recognized leader in the event technology services industry, renowned for delivering high-quality audiovisual and production solutions to a broad spectrum of clients. Operating primarily within hotel and convention center environments, Encore partners with venues to enhance event experiences by providing innovative technology and expert services. With a commitment to excellence and innovation, Encore supports countless events ranging from corporate meetings and trade shows to large-scale conventions and performances. The company emphasizes a culture of inclusivity, belonging, and celebration of individual strengths, creating a supportive workplace that values each team member's contributions. Employees at Encore benefit from... Show More
Job Requirements
- BS/BA degree or equivalent experience
- minimum 1 year of relevant sales experience
- technology sales or hospitality experience preferred
- familiarity with audiovisual sales advantageous
- knowledge of hospitality industry sales processes
- technical aptitude and proficiency with computers
- excellent communication skills
- ability to maintain accurate CRM data
- capacity to work irregular hours and travel
- physical ability to meet job demands including sitting, standing, walking, lifting and carrying moderate weights
Job Qualifications
- BS/BA or equivalent experience
- 1+ years of Encore or similar experience required
- technology sales or hospitality experience preferred
- prior sales experience in audiovisual is a plus
- knowledge of hospitality industry and sales processes preferred
- technical aptitude and computer proficiency required
- strong written and verbal communication skills
Job Duties
- Drive results by soliciting and securing business through a proactive, consultative sales approach utilizing Encore's sales process and methodology
- prepare and present quotes and proposals in a timely manner to customers
- collaborate with vendors and other departments/divisions to capture and service events
- attend site visits, pre-conference planning meetings, and appropriate venue meetings to support the customer event experience
- understand event cost structure and incorporate this into solution designs according to profitability guidelines
- cultivate and maintain relationships with customers, venue personnel, and Encore supporting functions and departments
- research and understand customer history to create personalized experiences
- attend customer meetings, understand their goals, and respond to questions and challenges
- maintain accurate and current customer information in the CRM system
- refer and guide customers through the Encore network to secure additional opportunities
- maintain a healthy sales pipeline ensuring achievement of revenue targets
- ensure all known opportunities are accurately updated in CRM
- support sales forecasting efforts ensuring accuracy and timeliness
- learn and adopt all SOPs related to the role and new programs
- maintain knowledge of new products, service offerings, and emerging technology
- adhere to Encore's core values in daily work
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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