
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Paid vacation
paid sick days
Paid holidays
401(k) with employer match
Employee assistance program
Public service student loan forgiveness eligibility
Free parking
Transit Benefits
Professional Development
Complimentary museum admission
Retail and restaurant discounts
Event attendance opportunities
employee engagement activities
Flexible work environment
Dog friendly workplace
community volunteering opportunities
Job Description
The Country Music Hall of Fame and Museum is a prestigious cultural institution located in the heart of downtown Nashville, Tennessee. This museum is dedicated to documenting and interpreting the rich history of country music, a musical genre and culture that is central to the identity of Nashville, the state of Tennessee, and the nation as a whole. Accredited by the American Alliance of Museums, the Country Music Hall of Fame and Museum combines deep subject expertise with ambitious research and the preservation of an unparalleled collection of artifacts. These artifacts showcase the evolving history and traditions of country music,... Show More
Job Requirements
- 1-2 years of sales experience in a hotel, convention center, or event venue setting
- strong communication, organizational, and presentation skills
- ability to manage multiple clients simultaneously while maintaining attention to detail
- customer service orientation with prompt, professional, and courteous communication
- must be available to support event department needs outside of standard business hours, including evenings and weekends
- ability to be flexible with scheduled work hours
- ability to remain on feet for extended periods of time
- ability to navigate through the building with clients
Job Qualifications
- one to two years of sales experience in a hotel, convention center, or event venue setting
- strong communication, organizational, and presentation skills
- ability to manage multiple clients simultaneously while maintaining attention to detail
- customer service orientation with prompt, professional, and courteous communication
- experience with event management systems or similar CRM platforms
- proven success in contract negotiation and revenue generation
- active membership or participation in professional event or hospitality trade associations
- results-driven with ability to analyze data, forecast, and adapt strategies
- flexible and able to manage multiple clients or projects simultaneously
- collaborative, professional, and able to build strong cross-departmental relationships
- detail-oriented with excellent organizational and problem-solving skills
- high integrity, discretion, and professionalism when working with sensitive information and high-profile clients
- strong written and verbal communication skills, including presentations
Job Duties
- meet or exceed individual revenue goals while managing expenses within budget
- proactively prospect and secure new and repeat business through calls, emails, networking, and community involvement
- prepare tailored proposals, conduct facility tours, and lead contract negotiations
- build strong client relationships, identify upsell opportunities, and deliver a VIP-level client experience
- collaborate closely with Event Services, Culinary, Banquets, Entertainment, and Production teams to ensure seamless event execution
- maintain accurate records for deposits, contracts, proposals, and client communications
- stay current with industry trends, competitor offerings, and best practices to inform sales approaches
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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