Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $54,300.00 - $77,600.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible scheduling
Job Description
The Sturbridge Host Hotel + Conference Center is a distinguished hospitality establishment located centrally in Sturbridge, Massachusetts, offering a picturesque setting on the shores of Cedar Lake. As a prominent hotel and conference venue, it boasts 232 guest rooms, including 24 mini suites and 5 suites, complemented by an expansive 35,000 square feet of flexible meeting space. This versatile space accommodates a wide range of events, from intimate meetings to large conferences, making it a preferred location for corporate functions, weddings, and social gatherings. The hotel prides itself on its varied catering options crafted by a dynamic kitchen team that... Show More
Job Requirements
- High school diploma or equivalent
- Proven experience in sales preferably in hospitality
- Strong communication skills
- Ability to work collaboratively with teams
- Professional appearance and demeanor
- Ability to maintain a professional image including verbiage and body language at all times
- Willingness to greet guests and coworkers warmly using the 10/5 first and last rule
- Ability to actively listen and respond appropriately to guests' questions or concerns
- Willingness to foster teamwork by offering assistance to others as needed
- Ability to monitor surroundings for cleanliness, safety, security, or building upkeep issues and report discrepancies
- Commitment to following all safety guidelines and procedures including attire and use of protective gear
Job Qualifications
- Proven track record of success in sales with experience in the hospitality industry
- Strong interpersonal and communication skills
- Excellent organizational and time management abilities
- A desire to contribute to the success of the business by focusing on sales
- Detail-oriented with a focus on delivering exceptional customer service
- Ability to work well under pressure and adapt to changing priorities
- Proficiency in Microsoft Office and event management software such as event planning software and CRM systems
- Excellent phone skills along with quick follow up on voicemails
Job Duties
- Identify and pursue new business opportunities to drive sales growth
- Build and maintain strong client relationships through effective communication and exceptional service
- Prepare and deliver compelling presentations and proposals to prospective clients
- Reach out to past clients to maintain relationship along with rebooking business
- Collaborate with the culinary team to create innovative and customized catering menus by ensuring the banquet event orders are complete and accurate
- Oversee the planning and execution of catering events with assistance of teams to ensure they meet or exceed client expectations
- Ensure banquet event orders are complete according to client's expectations
- Work closely with clients to understand their event requirements and preferences
- Coordinate all logistical aspects of events via the banquet event order including room setups, audiovisual equipment, and catering services in our catering system
- Ensure events run smoothly and troubleshoot any issues that may arise
- Work with event departments to ensure both team success as well as client success for event
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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