Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $25.00 - $28.00
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Benefits
competitive pay
Paid Time Off
Paid holidays
Medical insurance
Dental Insurance
Vision Insurance
401k Retirement Plan with Employer Matching
Company-paid Life Insurance
Short term disability insurance
long term disability insurance
telehealth services
flexible spending accounts
Employee assistance program
Travel Assistance
Job Description
PEAK Event Services stands as the leading event rental and tenting company in New England, renowned for its commitment to delivering exceptional event experiences. Our organization is built on a foundation of strategy, creativity, and grit, which allows us to turn every event into a seamless and memorable occasion. At PEAK, we pride ourselves on our ability to handle the unique challenges each event presents, consistently solving problems with innovative solutions. Our team is motivated by the opportunity to create stress-free events for our clients while fostering growth and joy in every project we undertake. Joining PEAK means becoming part... Show More
Job Requirements
- 1-3 years of relevant industry experience
- proven sales track record
- strong communication skills
- ability to multitask and manage high volume projects
- proficiency with computers including Microsoft Office
- availability to work weekdays and some weekends
- willingness to travel locally about 20% in company vehicle
- professional and positive attitude
- strong customer service orientation
- dependable and team-oriented
- ability to maintain confidentiality
Job Qualifications
- 1-3 years of event rental, festival production, hospitality, customer service or sales experience
- sales experience and event management or hospitality degree is a plus
- excellent written and verbal communication skills
- availability to work Monday through Friday with some weekends as required
- proficiency in Microsoft Outlook, Word, Excel
- lifelong learner who seeks feedback for continuous improvement
- positive attitude and professional demeanor
- desire to help team members grow and serve clients effectively
Job Duties
- respond to incoming inquiries within one business day
- hospitably answer phones to assist in creating customer quotes and orders
- field leads outside of purview promptly according to company standard
- proactively reach out to assigned house accounts monthly to turn quotes to orders
- assist customers with event order design, order changes and product questions
- manage multiple projects and handle heavy call and email volumes
- maintain and expand strategic accounts
- consult with clients to determine event production details and rental needs
- ensure deposits and final payments are collected according to company standards
- prepare and follow up on customer quotes within 48 hours
- enter and verify accuracy of customer quotes, orders, production schedules and timelines
- participate in weekly sales meetings
- conduct on-site visits and appointments
- master order entry software including delivery, return, labor pricing and billing
- troubleshoot rental inventory issues
- educate customers about all rental items and cross sell products
- assist with weekend office coverage as needed
- maintain confidentiality of client and company information
- build trust within sales and operations teams
- attend industry networking events
- travel locally approximately 20%
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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