Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $45,000.00 - $53,000.00
Work Schedule
Flexible
Benefits
Paid holidays
competitive salary
Flexible working hours
Professional growth opportunities
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Life insurance
Disability insurance
Commuter Benefits
401(k) with profit sharing
Discretionary bonuses
dress for your day policy
Job Description
Novogradac is a nationally recognized certified public accounting and consulting firm headquartered in San Francisco, with over 800 employees across more than 25 offices nationwide. Established in 1989, Novogradac has grown into one of the top 40 CPA and consulting firms in the U.S., specializing in real estate, community development, affordable housing, historic preservation, and renewable energy sectors. The firm offers an extensive range of services including audit, tax, valuation, expert witness and litigation support, property compliance, and consulting. Novogradac is committed to fostering an inclusive, supportive, and innovative work environment that encourages personal and professional growth while maintaining a... Show More
Job Requirements
- High school diploma
- 1-2 years of relevant customer service or coordinator experience
- Ability to communicate clearly and concisely
- Proficiency with basic computer applications
- Strong organizational skills
- Ability to work independently and as part of a team
- Willingness to travel to event locations
- Ability to handle multiple projects simultaneously
Job Qualifications
- High school diploma
- 1-2 years of experience in a customer service or coordinator role
- Associate's degree in Marketing or related field preferred
- Experience with nationwide events preferred
- Strong computer skills
- Proficiency in Microsoft Excel, Word, and PowerPoint is a plus
- Excellent communication skills both oral and written
- Strong organizational skills with keen attention to detail
- Ability to work independently and collaboratively
- Ability to plan and manage projects with effective prioritization skills
- Positive service attitude to enhance company brand
Job Duties
- Travel to and serve as the onsite registration lead at national conferences including preparing name badges, coordinating workshop handouts, managing attendee communications, handling shipping and print materials, and providing excellent customer service
- Ensure proper distribution of attendee lists to internal employees, sponsors, and attendees
- Manage the attendee email process by creating, testing, and sending automated communications such as confirmations, updates, and post-event surveys
- Oversee hotel and travel coordination by managing room blocks, maintaining reservation lists, cross-checking rooming lists with reservation records, sending reminders, and monitoring no-show reports
- Assist with survey management by creating event surveys
- Generate event reports including weekly registration trends, monthly credits, collections vs. outstanding revenue, and post-event data, while assisting coordinators with exhibitor support as needed
- Manage registration websites by building live and on-demand events, creating categories and forms, ensuring proper pricing, editing event pages, publishing content through CMS, updating hotel information, developing FAQs, and creating/managing discounts and comps
- Support the event planner and website coordinator with event website search engine optimization by drafting and strategizing engagement concepts
- Cross-train on customer operations specialists duties
- Answer phone calls and process requests as needed during peak times
- Manage email account as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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