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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $41,800.00 - $69,600.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Retirement Plan
Professional Development
flexible schedule
Job Description
This opportunity is with ASM, a leader in the management of public facilities and event venues. ASM specializes in managing a wide range of facilities including theatres, arenas, and convention centers, creating exceptional event experiences while maximizing operational efficiency. The company is known for its commitment to quality service, innovation, and inclusive work culture. As a reputable facility management organization, ASM places a high priority on professional development, operational excellence, and customer satisfaction.
This role focuses on the supervision and operational management of event services within their facilities. The position involves overseeing staff and managing all aspects of facility opera... Show More
This role focuses on the supervision and operational management of event services within their facilities. The position involves overseeing staff and managing all aspects of facility opera... Show More
Job Requirements
- Bachelor's degree from four-year college or university preferred
- 2-4 years related public facility management experience
- theater experience a plus
- working knowledge of principles of facility management, services and equipment
- ability to prioritize multiple projects
- excellent organizational, planning and interpersonal skills
- strong written and verbal communication skills
- ability to work under limited supervision
- ability to work long and irregular hours including days, evenings, weekends and holidays
- knowledge of Microsoft Office applications
- AutoCAD design software preferred
Job Qualifications
- Bachelor's degree (B.A.) from four-year college or university preferred
- 2-4 years related public facility management experience
- theater experience a plus
- working knowledge of the principles of facility management, services and equipment for a similar facility
- ability to prioritize multiple projects
- excellent organizational, planning and interpersonal skills
- strong written and verbal skills
- demonstrate problem-solving and communication skills
- professional presentation, appearance and work ethic
- ability to work under limited supervision and to interact with all levels of staff including management
- ability to work long and irregular hours that may vary due to functions and may include day, evening, weekends and holidays
- knowledgeable in Microsoft Office applications (Word, Excel, Power Point, etc.)
- AutoCAD design software preferred
Job Duties
- Supervises staff and oversees all aspects of facility operations related to events
- assist in hiring, training and supervising event services staff
- meets with client groups to plan and organize assigned meetings and/or events
- coordinates activities with the various service contractors for assigned meetings and/or events
- guides clients in preparation of events by interpreting and explaining contract provisions, policies and procedures
- keeps clients informed as to status of deadline schedules, including but not limited to floor plan submissions, meeting room set-up specifications, insurance requirements and other relevant details
- prepares cost estimates and monitors final billing
- provides clear, concise, and timely communication of detailed requirements to operational departments and clients
- maintains thorough and complete event records
- monitors and supervises facility set-up when necessary
- serves as primary liaison between clients and facility departments
- monitors in-house events, maintaining close contact with clients and facility staff to ensure successful events
- maintains the proper image and generates positive public relations with patrons and staff
- follows-up on all client requests, concerns, and problems
- attends appropriate planning, organization and other event and facility meetings in support of facility operations
- works with relevant departments and vendors to provide prompt invoicing
- develops policies and procedures for Event Services and monitor compliance
- performs other duties as assigned
- possesses technical knowledge and skills pertaining to theatres and arenas
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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