Job Overview
Employment Type
Temporary
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $24.00 - $30.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Flexible Schedule
Employee Discounts
Professional Development
Travel reimbursement
Job Description
Off the Grid is a renowned placemaking platform that specializes in transforming temporary event spaces into vibrant and powerful community experiences through its unique products and services. Established in the Bay Area, Off the Grid serves as a creative force that brings together local food entrepreneurs and diverse communities by activating spaces with curated markets and events. Operating across 15 distinct Bay Area locations, running over 60 public events each week, and serving more than 100,000 visitors, Off the Grid has established itself as a leading advocate for community connection and culinary discovery. Beyond events, the company offers turn-key event... Show More
Job Requirements
- High school diploma or equivalent
- 1-2 years of professional event production or related operations experience
- 1+ years management customer service or sales experience
- Valid CA driver’s license and clean driving record required
- 1-2 years of successful supervisory experience
- Excellent demonstrated written and verbal communication skills
- Ability to work nights and weekends
- Capacity to lift and carry up to 50 pounds regularly
- Willingness to travel within the Bay Area up to 50%
- Physically active and able to stand and move for extended periods
- Proficiency with technology including Google Suite and mobile devices
Job Qualifications
- High school diploma or equivalent
- 1-2 years of professional event production or related operations experience
- 1+ years of management customer service or sales experience
- Excellent demonstrated written and verbal communication skills
- Valid CA driver’s license and clean driving record
- 1-2 years of successful supervisory experience
- Proficiency with Google Suite
- Familiarity with Android and Apple phones tablets and related hardware
Job Duties
- Take ownership of the public event including hospitality production execution client management and all other logistical needs
- Champion Off the Grid hospitality and values fully embodying our event production standards to create unique and creative experiences for our customers
- Develop and maintain strong professional working relationships with OTG customers guests creators and stakeholders
- Oversee and contribute to the development of hospitality and customer service programs including team training and guest experience research
- Tackle and solve challenging guest issues that require resourcefulness creative thinking and collaboration
- Create a presence within the event so customers receive a great experience
- Uphold systems of transparency to ensure health safety and sanitation standards are met above and beyond local municipal code standards
- Complete daily event reports and communicate emergency action items and incidents to the Event Operations Manager
- Fill out incident reports promptly with detailed notes and pictures and communicate as required
- Secure keys gas cards phones tools and administrative technology in proper storage areas
- Help customers fill out event surveys and lead by example in using OTG apps
- Inspect equipment and log maintenance needs using department systems and software applications
- Encourage participation and ownership by all team members with continuous focus on execution hospitality and employee engagement
- Remove obstacles and potential dangers and keep areas clean and debris free before during and after event operations
- Lead by example to improve event performance using communication skills
- Actively participate and manage setup and breakdown of production elements with market team members
- Oversee market vehicle operations including safety checks maintenance logs management applications and inspection reports
- Ensure compliance with local state and federal driving rules and safety procedures
- Complete all required training and safety courses in a timely fashion
- Manage vehicle appearance by keeping things clean organized and stocked
- Provide support including creator event placement document checks vehicle inspections and emergency assistance
- Manage creator event performance improving customer engagement and providing positive feedback
- Ensure creators follow contractual obligations and Off the Grid code of conduct
- Check that creators follow sanitation procedures safety regulations and all required municipal documentation
- Foster and maintain a positive work environment with emphasis on motivation teamwork and excellent customer service
- Develop and oversee team accountability based on event operations handbook policies and company code of conduct
- Encourage participation and ownership by all team members with continuous focus on event execution and customer hospitality
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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