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EVENT PLANNING MANAGER (FULL-TIME, EVENTS)

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
wellness programs

Job Description

Hyatt is a globally recognized hospitality company known for its commitment to delivering exceptional guest experiences through attentive and caring associates. The company operates luxury hotels and resorts worldwide, offering stylish accommodations, outstanding amenities, and personalized services. Hyatt’s reputation is built on creating meaningful experiences that encourage customer loyalty and satisfaction. Guests consistently choose Hyatt because of the company's dedication to service excellence and attention to every detail, which ensures that each stay is memorable. Hyatt fosters a supportive and dynamic work environment where associates are empowered to grow professionally and contribute creatively to the company’s success.

The Event Planning Manager role at Hyatt is an engaging and critical position within the hotel’s operations, focusing primarily on servicing sales bookings for events. This role acts as a liaison between meeting planners and multiple departments within the hotel, ensuring seamless coordination and execution of every detail involved in an event. The Event Planning Manager administers the sales agreement, detailing all food, beverage, and audio/visual needs. This person also manages room blocks and pickup, oversees billing instructions, and conducts final reviews to guarantee accuracy and client satisfaction. This role not only involves logistical planning but also requires the manager to be the on-site contact during events, ensuring smooth execution and immediate problem-solving when necessary.

This position is well-suited for individuals who thrive in a fast-paced, dynamic environment and possess a genuine desire to satisfy clients’ needs. The responsibilities extend beyond administrative duties to building strong relationships with clients and hotel staff, requiring refined verbal and written communication skills. Proficiency in general computer knowledge is essential to manage bookings and internal communications effectively. The Event Planning Manager is key to maintaining Hyatt's standard of excellence, making sure events run flawlessly from start to finish. With a minimum of 1-3 years of hotel event sales or event planning experience preferred, candidates who have completed a specialized Event Management trainee program or possess industry-recognized certifications like PSS will be especially competitive. This role offers an exciting opportunity to work at a prestigious hotel brand where you can contribute to creating unforgettable event experiences.

Job Requirements

  • High school diploma or equivalent
  • Minimum 1-3 years experience in hotel event sales or event planning
  • Proficiency with general computer applications
  • Strong communication skills
  • Exceptional organizational and multitasking abilities
  • Ability to work effectively under pressure
  • Availability to work flexible hours including weekends and holidays

Job Qualifications

  • Minimum of 1-3 years of hotel event sales or event planning experience preferred
  • Proficient in general computer knowledge
  • Refined verbal and written communication skills
  • Highly organized and detail oriented
  • Ability to handle fast-paced environments
  • Prefer two years hotel experience or completed Event Management trainee program
  • Prefer completion of PSS or equivalent training

Job Duties

  • Act as liaison between meeting planners and hotel staff
  • Administer sales agreements including detailing food, beverage, and A/V needs
  • Manage room blocks and pickup
  • Oversee billing instructions and conduct final reviews
  • Serve as on-site contact for events ensuring smooth execution
  • Coordinate with multiple departments to fulfill client requirements
  • Address client concerns promptly during events

Job Criteria

Experience

Mid Level (3-7 years)


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