Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $60,000.00 - $70,000.00
Work Schedule
Standard Hours
Benefits
Independence plan - paid time off
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
Flexible spending account
basic life insurance
AD and D insurance
Company-paid short-term disability
Paid fmla leave
Employee assistance program
Employee Discounts
Employee Referral Bonus
Job Description
Sage Hospitality Group is a renowned hospitality company dedicated to excellence and innovation across its portfolio of hotels and restaurants. With a passionate commitment to enriching lives through exceptional service, Sage Hospitality Group fosters an environment where employees are empowered to make meaningful impacts in their communities. The company values independent thinkers and entrepreneurial spirits who challenge the status quo and drive the business forward with creativity and determination. Their approach is grounded in genuine service, relationship-building with guests, and delivering unforgettable experiences, which have made Sage a distinguished name in the hospitality industry. Employees at Sage Hospitality Group are... Show More
Job Requirements
- Minimum of high school diploma or equivalent
- One year minimum hotel sales or catering experience
- Valid state driver’s license and reliable transportation
- Ability to hear, speak, read, and write English fluently
- Effective verbal communication and business writing skills
- Dexterity and mobility to meet clients on and off premises, tour property, attend functions, climb stairs, use keys, and operate office equipment
- Vision to read fine print and computer screens, perceive colors, and inspect rooms in low-light conditions
Job Qualifications
- Minimum of high school diploma or equivalent
- At least one year of hotel sales or catering experience
- Knowledge of general sales techniques
- Yield management experience
- Highly developed customer service skills
- Strong follow-up and guest satisfaction skills
- Ability to understand and follow verbal and written instructions
- Capability to multitask effectively
- Strong internal and customer relationship development skills
- Ability to set priorities and plan activities in advance
- Problem-solving and sound business decision-making skills
- Responsiveness to coaching, feedback, and training
- Detail-oriented approach
Job Duties
- Execute all aspects of event planning including meetings, reunions, social functions, and catering
- Coordinate business operations from the signing of group contracts onward
- Manage direct billing requirements, catering, event details, VIP needs, amenities, group resumes, rooming lists, registration cards
- Target, capture, and coordinate catering sales
- Develop new catering accounts and plan and coordinate all components of group business
- Ensure seamless turnover from sales to service and back to sales
- Lead and support the events team
- Serve as the primary contact for event planners post-sale to ensure exceptional client experience
- Achieve at least 90% of productivity goals and 100% of activity goals set by management
- Communicate effectively with departments to meet and exceed client expectations
- Conduct appointment-oriented direct sales calls
- Manage key accounts and develop new accounts to maximize revenue growth
- Follow up on leads promptly to create new business opportunities
- Maintain organized and accurate file management
- Develop and maintain customer profiles
- Build strong customer relationships through professional communication
- Manage time focusing on revenue-producing activities and maximize selling time
- Control expenses and represent the hotel with integrity
- Display a neat, clean, business-like appearance
- Lead pre-event and post-event meetings
- Identify and solve operational challenges
- Improve service performance
- Foster positive guest relations
- Celebrate and recognize team contributions
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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