Event Planning Manager

League City, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $51,600.00 - $85,500.00

Work Schedule

Standard Hours

Job Description

Thompson Houston is a premier luxury hotel and residential property located in the heart of Houston's vibrant downtown district. Set within a striking 36-story skyscraper overlooking the verdant Buffalo Bayou Park, Thompson Houston plus The Residences at the Allen represent the city's most fashionable and sophisticated landmark. This architectural marvel blends urban elegance with natural tranquility, offering an exclusive retreat for influential locals, global travelers, and cultural tastemakers who seek a distinctive experience to meet, connect, luxuriate, and celebrate. The property boasts 172 luxury guestrooms including 34 stunning suites, complemented by 100 private residences. Guests and residents enjoy unparalleled amenities... Show More

Job Requirements

High school diploma or equivalent
Minimum of 3 years experience in event planning or hospitality industry
Proficiency with event management tools and software
Strong verbal and written communication skills
Ability to work under pressure in a fast-paced environment
Exceptional customer service skills
Availability to work flexible schedules including nights, weekends and holidays

Job Qualifications

Bachelor’s degree in hospitality management, event planning or related field preferred
Proven experience in event planning, catering or hospitality roles
Strong knowledge of hotel operations and event management software
Excellent communication and interpersonal skills
Ability to manage multiple projects simultaneously and work independently
Detail-oriented with strong organizational skills
Proven negotiation and client relationship management abilities
Ability to work flexible hours including evenings, weekends and holidays as event schedules demand

Job Duties

Develop and establish a full working knowledge of hotel operations, services and policies
Maintain visibility, professionalism, and integrity of the Sales and Events Department
Collaborate closely as a team player with the sales, marketing, and events team, and other hotel departments
Prioritize tasks and independently manage workflow based on business demands and department policies and procedures
Conduct in-person and virtual site inspections for existing and prospective clients
Clearly communicate hotel policies, procedures and services offered by the hotel to clients and planners
Manage work schedule strategically to be on-site during event times, site tours, menu tastings, and other meetings
Adhere to event contract terms, including key due dates and contracted minimums
Plan, organize, and execute events, consistently meeting or exceeding client and planner expectations
Confirm all client requirements through the Catering Agreement, Sales Agreement, and Banquet Event Orders in writing to the client and all affected departments
Detail and review Event Orders (EOs) with clients and internal hotel departments
Manage and track room blocks, including rooming lists, pick-up reports, individual call-in, and online bookings in collaboration the Reservations team
Monitor cut-off dates to ensure maximum room revenues have been achieved
Prepare for and actively participate in Weekly Group Resume meetings, Daily Standup meetings, and BEO meetings
Coordinate and communicate event logistics and timelines with all departments to ensure a seamless client experience
Maintain effective, consistent, and professional communication with clients and internal departments
Monitor event activities to ensure compliance with applicable Standard Operating Procedures, satisfaction of participants, and resolution of customer service issues or concerns
Manage revenue tracking, lead logs, commission payments, and forecast data for month-end reporting
Maintain and track accurate records and detailed communications in Envision
Ensure thorough organization and documentation in Hyatt Systems
Meet or exceed annual performance goals
Negotiate room blocks, room rates, function space, food and beverage prices, and resort services within approved booking guidelines
Responsible for all deposit and payment confirmations, reconcile final invoices with Finance/Shared Services Billing teams and clients
Perform additional duties as assigned by the Director of Sales, Marketing, and Events or the Director of Catering and Special Events

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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