Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $51,600.00 - $85,500.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
Job Description
Dreamscape is a premier hospitality company that prides itself on delivering exceptional guest experiences and fostering an inclusive work environment. Known for its commitment to diversity and excellence, Dreamscape operates in the hospitality sector, specializing in hotel, resort, and convention services. The company aims to create memorable events that exceed client expectations, driving revenue growth and client satisfaction. Dreamscape values innovation, dedication, and a team-oriented approach, providing a dynamic workplace for professionals passionate about delivering outstanding service in the hotel and events industry.
The Event Planning Manager role at Dreamscape is a pivotal position dedicated to ensuring the seamless ... Show More
The Event Planning Manager role at Dreamscape is a pivotal position dedicated to ensuring the seamless ... Show More
Job Requirements
- Bachelor's degree preferred
- Minimum two years of experience in hotel catering or convention services
- Knowledge of sales and catering software such as Delphi or Envision
- Basic understanding of audiovisual equipment preferred
- Strong verbal and written communication skills
- Proficiency in Microsoft Office
- Ability to multitask and work independently
- Excellent organizational skills
- Ability to work flexible schedule including evenings, weekends, and holidays
- Ability to work under time constraints and meet deadlines
Job Qualifications
- Bachelor's degree in hotel or business administration preferred
- Two plus years experience in hotel catering and/or convention services at a convention focused, resort property or related experience in the hospitality industry
- Knowledge of Delphi or the Envision sales & catering system
- Basic understanding of audio-visual equipment preferred
- Demonstrate creativity and knowledge of food and beverage/events
- Highly developed verbal and written communication skills
- Analytical skills and strategic vision
- Proficient in general computer knowledge especially Microsoft Office products
- Strong organization and presentation skills
- Ability to effectively interact and manage people of diverse socioeconomic, cultural, disability, and ethnic backgrounds
- Ability to work well in stressful, high pressure situations and maintain composure and objectivity under pressure
Job Duties
- Maintain strong client relationships and ensure that event specifications are communicated and executed for a successful meeting experience for the meeting planner and attendees consistent with hotel and Hyatt standards
- Creation and oversight of event orders, resumes, invoices, event diagrams, fire marshal approvals, and other required documents for all events
- Monitor and manage room blocks according to contract utilizing group history reports and information given by clients to maximize hotel revenue, making adjustments if necessary in partnership with sales, revenue, and group reservations
- Review sales contracts as well as other important information, ie: room block cut off, special concessions, certificates of insurance, etc and validate with client once the file is turned over from sales
- Accurately forecast group rooms and group food and beverage revenues for assigned group business
- Implements and shares all information and/or resumes related to group business booked by sales managers to meet the needs of the client
- Arranges and disseminates all details for the group client on the event orders and daily detail reports from Envision, including meeting set-up, food and beverage, guest room requirements, audio/visual, billing, outside activities, VIPs, special requests, and any other needs requested by the client or hotel
- Coordinates through proper hotel departments all arrangements needed by client via system reports and property policies and procedures/SOPs
- Lead and participate in pre/post convention meetings
- Participate in site visits and coordinate and lead pre-planning meetings for upcoming group business
- Provides feedback to all departments on client assessment of hotel performance
- Ability to perform month-end commentary and complete month-end reports as required
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner
- Ensure changes are communicated timely to impacted departments/operations leaders
- Attend daily/weekly/monthly meetings and any other functions required by management
- Perform other duties as requested by hotel leadership
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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