Event Planning Manager

Thornton, CO, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $55,600.00 - $92,100.00

Work Schedule

Rotating Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Professional Development

Flexible Schedule

Job Description

This job opportunity is with a reputable hotel known for delivering exceptional hospitality experiences, particularly in managing group and convention events. The hotel operates 24 hours a day, seven days a week, demonstrating its commitment to catering to guests and clients at any time, ensuring seamless service throughout all phases of events. As a key player in the hospitality industry, this establishment prides itself on upholding high standards of customer satisfaction, professionalism, and operational excellence. It is particularly focused on creating memorable and flawless event experiences, from the initial sales process through to post-event follow-ups, which reflects its dedication to... Show More

Job Requirements

high school diploma or equivalent
2 to 3 years of experience in catering and rooms within the hospitality industry
proven record of customer service excellence
availability to work varied shifts including nights and weekends
strong organizational and multitasking skills
excellent verbal and written communication abilities
leadership experience preferred
ability to use hotel management software
commitment to operational excellence and teamwork

Job Qualifications

2 to 3 years of catering and rooms experience in the hospitality industry
proven ability to provide consistent quality service
previous leadership experience preferred
experience with event planning and coordination
strong communication and interpersonal skills
ability to manage multiple tasks and negotiate effectively
knowledge of hospitality industry standards and best practices
proficiency with hotel management systems
problem-solving and conflict resolution skills
ability to work under pressure and meet deadlines

Job Duties

Prepare event documentation and coordinate with sales and hotel departments
plan, organize, and manage in-house details for group and convention bookings
participate in negotiating meetings and function requirements
monitor and control event budgets and details to maximize revenue and quality
communicate proactively with customers regarding event details and follow up post-event
act as liaison between hotel and customer throughout event phases
lead pre-event and post-event meetings and facilitate event-related planning sessions
manage group room blocks and meeting spaces
greet customers during event phases and ensure smooth handoff to operations team
enforce adherence to standards, policies, and procedures
integrate industry trends into event planning
proactively identify and solve operational challenges related to events
participate in daily and weekly meetings to ensure operational alignment
maintain and update communication processes and SOPs
ensure compliance with group room and banquet attrition guidelines
support team goal setting and resource agreement
develop systems to track event information
make timely decisions under pressure
assign accountability and monitor implementation to assure successful event outcomes
ensure high level of guest satisfaction and build long-term client relationships
display leadership in guest hospitality
handle guest feedback and complaints
utilize hotel systems to manage customer information
foster positive work relationships and team collaboration
apply principles of trust, honesty, respect, integrity, and commitment
represent catering and convention services in meetings
encourage sharing of diverse viewpoints
demonstrate business ethics and personal integrity

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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