Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $51,600.00 - $85,500.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Flexible Schedule
Professional development opportunities
Employee Discounts
Job Description
Dreamscape is a distinguished hospitality company renowned for its commitment to delivering exceptional event experiences and outstanding client service. Operating primarily within the hotel and resort sector, Dreamscape prides itself on fostering strong relationships with its clientele and ensuring seamless execution of all event facets from planning through completion. The company upholds standards that emphasize quality, professionalism, and attention to detail, striving to create an atmosphere where both meeting planners and attendees feel valued and well taken care of. Dreamscape’s dedication to diversity and inclusion reinforces its vibrant and welcoming work culture, making it not only a leader in hospitality... Show More
Job Requirements
- Bachelor's degree in hotel or business administration preferred
- Two or more years experience in hotel catering or convention services
- Knowledge of Delphi or the Envision sales and catering system
- Basic understanding of audio-visual equipment preferred
- Highly developed verbal and written communication skills
- Strong analytical skills and strategic vision
- Proficient in Microsoft Office products
- Ability to multitask and work independently
- Strong organizational and presentation skills
- Ability to maintain composure under pressure
- Must be able to work a flexible schedule including evenings, weekends, and holidays
- Ability to work under time constraints and meet established deadlines
Job Qualifications
- Bachelor's degree in hotel or business administration preferred
- Two or more years experience in hotel catering or convention services at a convention-focused or resort property or related hospitality experience
- Knowledge of Delphi or the Envision sales and catering systems
- Basic understanding of audio-visual equipment preferred
- Highly developed verbal and written communication skills
- Strong analytical skills and strategic vision
- Proficient in Microsoft Office products
- Strong organizational and presentation skills
- Ability to effectively interact with diverse groups and solve complex problems
- Ability to maintain composure and objectivity under pressure
- Ability to multitask and work independently
Job Duties
- Maintain strong client relationships and ensure event specifications are communicated and executed for successful meetings consistent with hotel and company standards
- Create and oversee event orders, resumes, invoices, event diagrams, fire marshal approvals, and other necessary documentation
- Monitor and manage room blocks according to contract using group history reports and client information to maximize hotel revenue, adjusting as needed in partnership with sales, revenue, and group reservations
- Review sales contracts and important information such as room block cutoffs and special concessions, validating details with clients after sales turnover
- Accurately forecast group rooms and food and beverage revenues for assigned groups
- Implement and share all information and resumes related to group business booked by sales managers to meet client needs
- Arrange and disseminate all details for group clients including meeting set-up, food and beverage, guest room requirements, audio/visual needs, billing, outside activities, VIPs, special requests, and any other client or hotel needs
- Coordinate arrangements through proper hotel departments following system reports and property procedures
- Lead and participate in pre- and post-convention meetings
- Participate in site visits and coordinate pre-planning meetings for upcoming group business
- Provide feedback to all departments on client assessments of hotel performance
- Perform month-end commentary and complete required reports
- Approach all guest and employee encounters with attentiveness, friendliness, courtesy, and a service-oriented manner
- Ensure timely communication of changes to impacted departments and operations leaders
- Attend daily, weekly, and monthly meetings and other functions as required by management
- Perform other duties as requested by hotel leadership
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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