Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $65,000.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
retirement savings plan
Employee stock purchase plan
Flexible work schedule
Job Description
Miraval is a premier wellness resort that embodies a culture deeply rooted in mindfulness, balance, and authentic connections. Known for embracing individuality and fostering creative opportunities, Miraval provides a transformative experience that encourages personal growth and wellbeing. The resort’s philosophy centers on the idea of balance - a dynamic and continuous process toward harmony that sustains and inspires both guests and colleagues alike. Miraval’s commitment is to create an environment where passion, life, and work naturally coexist in equilibrium, allowing individuals to thrive both personally and professionally.
Miraval is a leader in the hospitality and wellness industry, offering not o... Show More
Miraval is a leader in the hospitality and wellness industry, offering not o... Show More
Job Requirements
- Bachelor's degree in hospitality management or a related field preferred
- At least 3 years of demonstrated experience in event planning or hotel event coordination
- Strong communication and interpersonal skills
- Ability to manage multiple projects simultaneously
- Proficient in event management software and MS Office
- Excellent organizational skills and attention to detail
- Willingness to work flexible hours including weekends and holidays
- Ability to maintain a positive and professional attitude under pressure
- Knowledge of hotel services and local area attractions
- Ability to work on-site at the resort full-time
- Strong problem-solving and decision-making skills
Job Qualifications
- Bachelor's degree in hospitality management, event planning, or related field preferred
- Minimum 3 years of experience in event planning or hotel event management
- Proven track record in managing group events from contract to execution
- Strong organizational skills and attention to detail
- Excellent interpersonal and communication skills
- Ability to multitask and manage competing priorities in a fast-paced environment
- Proficiency with event management software and Microsoft Office suite
- Knowledge of budgeting and financial reconciliation for events
- Familiarity with hospitality industry standards and compliance requirements
- Ability to work collaboratively with cross-functional teams
- Customer service oriented with a focus on delivering high-quality guest experiences
Job Duties
- Serves as primary point of contact for all group business at Miraval and fully coordinates events so that guest experiences are consistent with what has been represented to our guests
- Generates revenue through educating and selling Miraval experiences that are engaging and embody our core values
- Assures that all event services are provided in a manner that exemplifies established quality standards and are in compliance with applicable regulations and requirements
- Schedules hotel spaces, creates and publishes calendars and notices to ensure that guests, attendees, and hotel staff are informed of all group events, including programming
- Interface with clients daily while on property and handle all staff introductions
- Stays informed on the latest trends for activities and programs of competitors and guest demands
- Conduct property tours, create catering and sales portfolios, detail all group events in Envision, plan and conduct pre-cons if needed, arrange AV and other meeting needs, create collateral and menus, and communicate with other team members to ensure that scheduled events are run properly
- Performs all tasks and provides services in compliance with policies, procedures, work instructions, training, codes of conduct, recognized best practices, safety laws and regulations
- Is familiar with all hotel services/features and local attractions/activities to respond to guest inquiries
- Manage rooming lists, cut off dates, and attrition calculations in conjunction with the Sales & Events Coordinator
- Manage final group bill, deposits and final payment including World of Hyatt points and commissions
- Prioritize and follow through on all job-related duties
- Accurate assimilation and processing of banquet charges for accounting
- Assist sales team in coordinating in-market sales trips or FAMS
- Source vendors for meeting services not in Miraval inventory including upcharge per SOP
- Conduct follow up post events
- Assist/conduct timely feedback sessions for Sales & Events Coordinator position
- Demonstrates a positive attitude and acknowledges guests in a welcoming and friendly manner
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
OysterLink is built for hospitality recruitment.
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