Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $65,000.00
Work Schedule
Flexible
Benefits
IAm Days
Iflex work schedule
Wellbeing or tuition reimbursement
Health Insurance
Dental Insurance
vision benefits
Paid Time Off
retirement savings plan
Employee stock purchase plan
Discounted hotel nights
Access to resort facilities
Complimentary Meals
Competitive wages
Job Description
Miraval is a renowned wellness resort that celebrates individuality, fosters authentic connections, and offers creative opportunities to both its guests and employees. Rooted deeply in the principle of balance, Miraval’s unique culture emphasizes the importance of a balanced center—one that grounds individuals, inspires their efforts, and facilitates a harmonious environment. This philosophy transcends traditional definitions of balance, embracing it as an organic and evolving process that continually moves towards equilibrium. Miraval’s mission is to embody and share the transformative power of mindfulness, a value they integrate into every aspect of their service and daily operations. By offering immersive wellness experiences,... Show More
Job Requirements
- University degree or diploma in Sales, Marketing, Hospitality or Tourism Management or equivalent industry experience
- Minimum 3 years experience in hotel event management or similar role
- Prior experience in a 4-5 star hotel sales environment
- Strong emotional intelligence
- Ability to work effectively as a team player
- Adaptability to policy and procedural changes
- Proficiency in creating detailed event orders and group resumes
- Experience planning and conducting site tours
- Excellent communication skills
Job Qualifications
- Embraces the ethos and culture of the Miraval wellbeing brand
- University degree or diploma qualification in Sales or Marketing and/or Hospitality or Tourism Management or industry experience equivalent
- Previous experience in hotel event management or similar
- Minimum 3 years experience within a 4-5-star hotel sales environment
- Understands that the Miraval clientele may vary from traditional hotels in regard to target audiences, size of group and intention of visit
- Excellent emotional intelligence
- Effective as a team player within the Sales Department, as well as the hotel in general
- Ability to easily and willingly adapt to a change of policy, procedures, and work environment
- Ability to create detailed and complete event orders to communicate event setup, AV needs, F&B needs, and programming
- Understands how to communicate through a group resume to convey all event needs
- Understands how to manage event orders, group resumes, and the distribution to services teams
- Experience conducting and planning site tours and visits
Job Duties
- Serves as primary point of contact for all group business at Miraval and fully coordinates events so that guest experiences are consistent with what has been represented to our guests
- Generates revenue through educating and selling Miraval Experiences that are engaging and embody our core values
- Assures that all event services are provided in a manner that exemplifies established quality standards and are in compliance with applicable regulations and requirements
- Schedules hotel spaces, creates and publishes calendars and notices to ensure that guests, attendees, and hotel staff are informed of all group events, including programming
- Interface with clients daily while on property and handle all staff introductions
- Stays informed on the latest trends for activities and programs of competitors and guest demands
- Conducts property tours, creates catering and sales portfolios, details all group events in Envision, plans and conducts pre-cons if needed, arranges AV and other meeting needs, creates collateral and menus, and communicates with other team members to ensure that scheduled events are run properly
- Performs all tasks and provides services in compliance with policies, procedures, work instructions, training, codes of conduct, recognized best practices, safety laws and regulations
- Manages rooming lists, cut off dates, and attrition calculations in conjunction with the Sales & Events Coordinator
- Manages final group bill, deposits and final payment including World of Hyatt points and commissions
- Prioritizes and follows through on all job-related duties
- Accurate assimilation and processing of banquet charges for accounting
- Assist sales team in coordinating in-market sales trips or FAMS
- Source vendors for meeting services not in Miraval inventory including upcharge per SOP
- Conducts follow up post events
- Assists/Conducts timely feedback sessions for Sales & Events Coordinator position
- Demonstrates a positive attitude and acknowledges guests in a welcoming and friendly manner
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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