Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $55,900.00 - $92,600.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Complimentary hotel room nights
discounted room rates
Bereavement Pay
Jury Duty Pay
Vacation leave
sick leave
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Flexible spending account
retirement savings plan
Employee stock purchase plan
Complimentary employee meals
Job Description
Mission Pacific and The Seabird Beach Resorts are prestigious luxury resort properties that are part of the independent collection by Hyatt. These resorts are renowned for their exceptional service, stunning beachfront locations, and commitment to delivering memorable experiences to their guests. As part of the Hyatt network, these resorts enjoy a global reputation for quality, luxury, and customer satisfaction. Hyatt is known for empowering its team members in a supportive, creative, and energetic working environment where individuals can thrive and grow their careers. With a strong emphasis on hospitality excellence and attention to detail, Mission Pacific and The Seabird Beach... Show More
Job Requirements
- Bachelor degree in hotel management or equivalent
- Minimum two years hotel experience or one year catering, conference, events or meeting planning experience
- Strong organizational skills
- Excellent communication skills
- Proficient in computer skills and Microsoft Office Suite
- Ability to work flexible schedule including weekends and holidays
- Ability to lift, carry, push and pull a moderate amount of weight
Job Qualifications
- True desire to satisfy the needs of others in a fast-paced environment
- Refined verbal and written communication skills
- Minimum of 1-3 years of hotel event sales or event planning experience
- Extremely detail oriented and organized
- Ability to handle a fast-paced environment
- Prefer two years hotel experience or completed Event Management trainee program
- Ability to work flexible schedule including weekends and holidays
- Ability to lift, carry, push and pull moderate weight
- Bachelor degree in hotel management or equivalent
- Minimum two years hotel experience or one year catering, conference, events or meeting planning experience
- Strong organizational skills
- Excellent communication skills
- Proficient in computer skills and Microsoft Office Suite
Job Duties
- Establish and maintain positive, professional relationships with clients through effective, accurate, timely, and reliable communication and action
- Guarantee that each client's expectations, requirements and requests are met prior to arrival and throughout their visit
- Achieve service scores related to client satisfaction
- Respond to client exit interviews and meeting planner evaluations, addressing concerns as they arise
- Ensure all functions are checked prior to client arrival, verifying details align with client requirements and hotel standards
- Communicate with clients about policies and procedures related to event coordination
- Gather necessary information from clients promptly and relay accurate information to departments including rooming lists, meeting room setups, food and beverage requirements, audio visual needs, billing, and transportation
- Conduct pre- and post-event consultations
- Maintain organized and current client files
- Communicate effectively with operational departments to fulfill contractual obligations
- Attend weekly designated meetings
- Address operational problems as they arise
- Exemplify a positive attitude and foster a cooperative working climate
- Assist other departments as necessary based on business levels
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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