Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $63,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
health savings plan
Flexible savings plan
Colleague discount
Paid Time Off
floating holidays
Paid holidays
growth opportunities
Referral Bonus
recognition
basic life insurance
sick days
friends and family room rates
401(k)
Employee stock purchase plan
complimentary parking
Complimentary Meal
Employee assistance program
Restaurant discount
Job Description
Cheyenne Mountain Resort, Destination by Hyatt, is a distinguished 4-Star full-service resort located in the picturesque Southern Colorado Springs area, surrounded by lush greenery and stunning mountain vistas. Established in 1985, the resort occupies 25 acres and offers guests a unique and memorable experience through its wide array of recreational activities including golf, swimming, and tennis. Cheyenne Mountain Resort distinguishes itself for delivering exceptional guest experiences by combining beautiful natural surroundings with a wide range of amenities and outstanding hospitality in a welcoming environment.
Hyatt, known globally for its commitment to superior service and employee development, fosters a supportive work... Show More
Hyatt, known globally for its commitment to superior service and employee development, fosters a supportive work... Show More
Job Requirements
- Ability to work flexible hours, including nights, weekends, and holidays based on event schedule
- Must be able to walk and stand for extended periods and work in varied outdoor conditions
- Authorized to work in the United States and pass E-Verify verification
Job Qualifications
- High school diploma or equivalent required
- College degree in hospitality or related field preferred
- 2-3 years of hotel event planning or catering experience required
- Prior experience with weddings or social events strongly preferred
- Experience with South Asian or multi-day cultural weddings a plus
- Familiarity with Hyatt systems, including Envision or similar CMS platforms, preferred
- Excellent interpersonal and organizational skills with a strong eye for detail
- Strong written and verbal communication skills
- Comfortable managing multiple complex events simultaneously
- Knowledge of banquet operations, catering, and event lifecycle
- Creative problem-solver with calm, confident decision-making under pressure
Job Duties
- Serve as the lead planning contact for weddings and social events post-contract signature
- Detail and manage all resort-managed elements, including catering, venue setup, and event-day logistics
- Work collaboratively with each event's hired professional wedding coordinator or event planner to ensure seamless execution
- Customize timelines, menus, and layouts to support a diverse range of cultural and religious events, including South Asian weddings
- Conduct site visits, menu tastings, and pre-convention meetings
- Provide guidance and creative input while supporting the couple's or host's vision
- Build trusted relationships with clients, families, and vendors throughout the planning journey
- Prepare Banquet Event Orders, diagrams, and proposals with precision and detail
- Ensure timely communication with Banquets, Culinary, AV, Housekeeping, and other operational departments
- Manage billing, deposits, payments, and post-event reviews
- Upsell enhancements, recommend pre- and post-event gatherings, and suggest amenity upgrades to maximize group revenue
- Track and monitor event trends to support sales strategy and forecasting
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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