Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $53,600.00 - $88,900.00
Work Schedule
Standard Hours
Benefits
Free Employee Meals
Discounted hotel room nights
Medical insurance
Dental Insurance
Vision Insurance
retirement savings plan
Professional Development
Tuition Reimbursement
wellness reimbursement
Job Description
Royal Palms Resort and Spa is a distinguished luxury resort located at the base of Camelback Mountain in Phoenix, Arizona. This timeless Spanish-Mediterranean retreat was originally built as a private estate in 1929 and has since blossomed into an exquisite destination that combines historic charm with modern luxury. The resort features 119 beautifully appointed guestrooms, casitas, and villas that are nestled among lush gardens, winding pathways, and intimate courtyards which provide guests with a tranquil and picturesque environment. Featuring the acclaimed T. Cook's restaurant and the serene Alvadora Spa, Royal Palms offers guests elevated culinary experiences and restorative wellness services,... Show More
Job Requirements
- Education level relevant to event planning or hospitality
- Proven experience in event planning or sales within the hotel industry
- Strong organizational skills
- Excellent communication skills both verbal and written
- Ability to work under pressure in a luxury service environment
- Proficiency in contract negotiation and event documentation
- Eligible to work in the United States
- Willingness to undergo a background check
Job Qualifications
- 1-3 years of hotel event planning or event sales experience
- Highly detail-oriented with strong organizational, time management, and multi-tasking abilities
- Refined verbal and written communication skills
- Professional presence and confidence
- Strong contract negotiation and interpretation skills
- Proven ability to perform well under pressure in a fast-paced luxury environment
- Creative problem solver with strong leadership skills
- Knowledge of room configurations, meeting setups, and F&B menu creation to meet event needs
Job Duties
- Serve as the point of contact for groups and local event clients before, during, and after events to ensure exceptional service and communication
- Review contracts, coordinate event logistics, and oversee group room blocks, catering, audiovisual, and billing details
- Anticipate client needs, resolve issues quickly, and provide creative solutions to enhance the guest experience
- Partner with hotel teams including Banquets, Culinary, Housekeeping, Reservations, and AV to deliver seamless execution
- Maintain accurate forecasts, event documentation, and revenue integrity across meeting space, guestrooms, and F&B
- Upsell products, services, and enhancements to maximize revenue per attendee
- Manage existing accounts while proactively soliciting re-bookings and future business opportunities
- Conduct site inspections, attend pre-con meetings, and ensure meeting spaces are prepared to client specifications
- Build strong vendor and planner relationships to support successful event delivery
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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