Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $53,600.00 - $88,900.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
wellness programs
Job Description
Royal Palms Resort and Spa is a prestigious luxury resort located at the base of the iconic Camelback Mountain in Phoenix, Arizona. Established originally in 1929 as a private estate, Royal Palms has evolved into a stunning Spanish-Mediterranean retreat that artfully combines historic charm with contemporary sophistication and comfort. The resort showcases 119 exquisitely designed guestrooms, casitas, and villas, all nestled among lush gardens, winding pathways, and peaceful courtyards that evoke a serene atmosphere for every guest. Beyond its beautiful accommodations, Royal Palms hosts the acclaimed T. Cook's restaurant, known for its elevated dining experience, and the tranquil Alvadora Spa,... Show More
Job Requirements
- Bachelor's degree in hospitality, event management, or a related field
- Minimum of 3 years experience in event coordination or related hospitality roles
- Excellent communication skills both written and verbal
- Strong organizational and multitasking abilities
- Proficiency in event management technology and software
- Ability to work flexible hours including weekends and holidays
- Detail-oriented with a client-focused approach
Job Qualifications
- Proven experience in event coordination or planning roles in the hospitality industry
- Strong communication and interpersonal skills
- Ability to manage multiple projects and deadlines effectively
- Knowledge of contract review and event logistics
- Proficiency with event management software and Microsoft Office suite
- Strong problem-solving and organizational abilities
- Ability to work collaboratively with cross-functional teams
- Knowledge of hospitality industry standards and guest service excellence
Job Duties
- Serve as the point of contact for groups and local event clients before, during, and after events to ensure exceptional service and communication
- Review contracts, coordinate event logistics, and oversee group room blocks, catering, audiovisual, and billing details
- Anticipate client needs, resolve issues quickly, and provide creative solutions to enhance the guest experience
- Partner with hotel teams including Banquets, Culinary, Housekeeping, Reservations, and AV to deliver seamless execution
- Maintain accurate forecasts, event documentation, and revenue integrity across meeting space, guestrooms, and F&B
- Upsell products, services, and enhancements to maximize revenue per attendee
- Manage existing accounts while proactively soliciting re-bookings and future business opportunities
- Conduct site inspections, attend pre-con meetings, and ensure meeting spaces are prepared to client specifications
- Build strong vendor and planner relationships to support successful event delivery
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in:
Nearby Cities
Jobs By Filter