Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $63,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
health savings plan
flexible spending plan
Colleague Discounted Room Rates
Paid Time Off
Holiday pay
floating holidays
growth opportunities
Referral Bonus
basic life insurance
sick days
401(k)
Employee stock purchase plan
complimentary parking
Complimentary Meals
Employee assistance program
Restaurant discount
Job Description
Cheyenne Mountain Resort, Destination by Hyatt, is a distinguished 4-star full-service resort nestled on 25 acres of lush greenery in Southern Colorado Springs. Established in 1985, the resort offers breathtaking mountain views and a range of exciting recreational activities including golf, swimming, and tennis, providing guests with an unparalleled resort experience unique to this location. As part of the Hyatt family, known worldwide for its commitment to impeccable service and exceptional hospitality, Cheyenne Mountain Resort strives to uphold the highest standards in every aspect of its operations. The resort's mission to care for people so they can be their best... Show More
Job Requirements
- Ability to work flexible hours including nights, weekends, and holidays based on event schedule
- must be able to walk and stand for extended periods and work in varied outdoor conditions
- authorized to work in the United States and pass E-Verify verification
Job Qualifications
- High school diploma or equivalent required, college degree in hospitality or related field preferred
- 2-3 years of hotel event planning or catering experience required
- prior experience with weddings or social events strongly preferred
- experience with South Asian or multi-day cultural weddings a plus
- familiarity with Hyatt systems including Envision or similar CMS platforms preferred
- excellent interpersonal and organizational skills with strong attention to detail
- strong written and verbal communication skills
- comfortable managing multiple complex events simultaneously
- knowledge of banquet operations, catering, and event lifecycle
- creative problem-solver with calm, confident decision-making under pressure
Job Duties
- Serve as the lead planning contact for weddings and social events post-contract signature
- detail and manage all resort-managed elements including catering, venue setup, and event-day logistics
- work collaboratively with each event's hired professional wedding coordinator or event planner to ensure seamless execution
- customize timelines, menus, and layouts to support a diverse range of cultural and religious events including South Asian weddings
- conduct site visits, menu tastings, and pre-convention meetings
- provide guidance and creative input while supporting the couple's or host's vision
- build trusted relationships with clients, families, and vendors throughout the planning journey
- prepare banquet event orders, diagrams, and proposals with precision and detail
- ensure timely communication with Banquets, Culinary, AV, Housekeeping, and other operational departments
- manage billing, deposits, payments, and post-event reviews
- upsell enhancements, recommend pre- and post-event gatherings, and suggest amenity upgrades to maximize group revenue
- track and monitor event trends to support sales strategy and forecasting
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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