Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $53,600.00 - $88,900.00
Work Schedule
Standard Hours
Benefits
Free Employee Meals
discounted and complimentary hotel room nights
Medical insurance
Dental Insurance
Vision Insurance
retirement savings plan
training and professional development
Tuition and wellness reimbursement
Job Description
Royal Palms Resort and Spa is a prestigious luxury resort situated at the base of Camelback Mountain in Phoenix, Arizona. This exquisite resort boasts a timeless Spanish-Mediterranean design, combining historic charm with modern luxury to create a truly distinctive retreat. Originally constructed as a private estate in 1929, the property has evolved into an elegant destination offering 119 beautifully appointed guestrooms, casitas, and villas nestled within serene lush gardens, winding pathways, and intimate courtyards. This blend of natural beauty and architectural elegance makes Royal Palms an unparalleled location for relaxation and indulgence.
Home to the acclaimed T. Cook's restaura... Show More
Home to the acclaimed T. Cook's restaura... Show More
Job Requirements
- Proof of eligibility to work in the United States
- Completed background check
- 1-3 years of relevant experience in hotel event planning or event sales
- Strong organizational skills
- Excellent communication skills
- Ability to work in a high-pressure luxury environment
- Leadership and problem solving abilities
- Knowledge of event logistics and coordination
Job Qualifications
- 1-3 years of hotel event planning or event sales experience
- Highly detail-oriented with strong organizational, time management, and multi-tasking abilities
- Refined verbal and written communication skills
- Professional presence and confidence
- Strong contract negotiation and interpretation skills
- Proven ability to perform well under pressure in a fast-paced luxury environment
- Creative problem solver with strong leadership skills
- Knowledge of room configurations, meeting setups, and F&B menu creation to meet event needs
Job Duties
- Serve as the point of contact for groups and local event clients before, during, and after events to ensure exceptional service and communication
- Review contracts, coordinate event logistics, and oversee group room blocks, catering, audiovisual, and billing details
- Anticipate client needs, resolve issues quickly, and provide creative solutions to enhance the guest experience
- Partner with hotel teams including Banquets, Culinary, Housekeeping, Reservations, and AV to deliver seamless execution
- Maintain accurate forecasts, event documentation, and revenue integrity across meeting space, guestrooms, and F&B
- Upsell products, services, and enhancements to maximize revenue per attendee
- Manage existing accounts while proactively soliciting re-bookings and future business opportunities
- Conduct site inspections, attend pre-con meetings, and ensure meeting spaces are prepared to client specifications
- Build strong vendor and planner relationships to support successful event delivery
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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