Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $55,000.00 - $65,000.00
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k)
Paid Time Off
Employee Discounts
Professional Development
Job Description
Hyatt Regency Aurora Denver Conference Center is a prominent full-service hotel located strategic between downtown Denver and Denver International Airport, serving as an ideal gateway for travelers aiming to explore the Rocky Mountains and Denver's vibrant cultural scene. The hotel boasts amenities such as a full-service restaurant and lounge with a patio, a coffee shop, and a seasonal outdoor pool, catering to the needs of both families and corporate travelers. Their pet-friendly policy enhances the welcoming environment, and complimentary shuttle service within a 3-mile radius offers great convenience for guests. Operated by Commonwealth Hotels, a renowned hospitality management company since... Show More
Job Requirements
- High school diploma or equivalent
- Demonstrated experience with a strong focus on guest satisfaction
- Exceptional ability to manage time effectively and stay organized in a fast-paced environment
- Excellent skills for engaging with guests and collaborating with team members seamlessly
- Ability to work weekends and holidays
Job Qualifications
- High school diploma or equivalent
- Demonstrated experience with a strong focus on guest satisfaction
- Exceptional ability to manage time effectively and stay organized in a fast-paced environment
- Excellent skills for engaging with guests and collaborating with team members seamlessly
Job Duties
- Work closely with clients to understand their event needs, goals, and preferences
- Plan and coordinate all event details, including room setup, catering, audiovisual needs, and décor
- Conduct site visits and pre-event meetings with clients to finalize details and ensure expectations are met
- Partner with the sales, catering, and banquet teams to ensure seamless event execution
- Communicate event details and requirements to all departments, including operations, culinary, and front office staff
- Oversee event logistics to ensure a smooth flow from setup to breakdown
- Develop and manage event budgets, ensuring costs align with client agreements
- Prepare contracts, event orders, and proposals while ensuring compliance with hotel policies
- Monitor billing and payments to ensure financial accuracy
- Serve as the primary point of contact for clients before and during events
- Ensure all event components such as catering, room setup, and technology are executed flawlessly
- Troubleshoot any issues that arise during the event to maintain client satisfaction
- Gather client feedback to assess event success and identify areas for improvement
- Foster long-term relationships with clients to encourage repeat business
- Maintain a high level of customer service and professionalism to uphold Hyatt’s brand reputation
- Identify upselling opportunities for catering, room blocks, and additional services
- Support the sales team in securing new event business through referrals and networking
- Stay updated on industry trends and competitor offerings to enhance Hyatt’s event services
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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