Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $55,000.00 - $65,000.00
Work Schedule
Weekend Shifts
Benefits
Medical
Dental
Vision
401(k)
Same Day Pay
vacation
Personal Days
Holiday pay
Employee Discounts
Online training
Employee assistance program
Jury duty leave
Bereavement leave
Job Description
The Hyatt Regency Aurora Denver Conference Center is a distinguished full-service hotel located conveniently between downtown Denver and Denver International Airport, providing an ideal gateway to the breathtaking Rocky Mountains. Known for its strategic location near key attractions such as the Stanley Marketplace and some of Denver's finest museums, the hotel offers an extensive range of amenities including a full-service restaurant and lounge with a patio, a welcoming coffee shop, and a seasonal outdoor pool. Designed to accommodate both families and business travelers, the Hyatt Regency Aurora Denver Conference Center is a pet-friendly establishment committed to delivering a top-tier hospitality... Show More
Job Requirements
- High school diploma or equivalent
- demonstrated experience with a strong focus on guest satisfaction
- exceptional ability to manage time effectively and stay organized in a fast-paced environment
- excellent skills for engaging with guests and collaborating with team members seamlessly
- ability to work weekends and holidays
Job Qualifications
- High school diploma or equivalent
- demonstrated experience with a strong focus on guest satisfaction
- exceptional ability to manage time effectively and stay organized in a fast-paced environment
- excellent skills for engaging with guests and collaborating with team members seamlessly
Job Duties
- Work closely with clients to understand their event needs, goals, and preferences
- plan and coordinate all event details, including room setup, catering, audiovisual needs, and decor
- conduct site visits and pre-event meetings with clients to finalize details and ensure expectations are met
- partner with sales, catering, and banquet teams to ensure seamless event execution
- communicate event details and requirements to all departments, including operations, culinary, and front office staff
- develop and manage event budgets, ensuring costs align with client agreements
- prepare contracts, event orders, and proposals while ensuring compliance with hotel policies
- serve as the primary point of contact for clients before and during events
- ensure all event components such as catering, room setup, and technology are executed flawlessly
- troubleshoot any issues that arise during the event to maintain client satisfaction
- gather client feedback to assess event success and identify areas for improvement
- foster long-term relationships with clients to encourage repeat business
- maintain a high level of customer service and professionalism to uphold Hyatt's brand reputation
- identify upselling opportunities for catering, room blocks, and additional services
- support the sales team in securing new event business through referrals and networking
- stay updated on industry trends and competitor offerings to enhance Hyatt's event services
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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