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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $19.00 - $27.50
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Equal opportunity employer
Job Description
Rio Las Vegas Hotel & Casino is an established hospitality and entertainment venue located in the vibrant city of Las Vegas. Renowned for its commitment to exceptional guest experiences, Rio Las Vegas offers a diverse range of amenities including gaming, dining, entertainment, and event spaces. As a premier destination for conventions and leisure travel, the hotel continues to thrive by blending modern luxury with dedicated customer service. The property serves a broad spectrum of visitors from around the globe and is steadfast in maintaining a welcoming and inclusive environment for both guests and employees alike.
The Event Planning Coordi... Show More
The Event Planning Coordi... Show More
Job Requirements
- minimum 2 years of hospitality administration experience
- strong organizational skills, solution - driven, analytical thinker
- proficiency with microsoft office suite including word, excel, powerpoint, outlook, etc
- excellent written and oral communication skills
- proactive with attention to details
- able to set priorities, work schedule, and meet department deadlines
- high school diploma or ged (required)
- at least 21 years of age
- must be able to qualify for licenses and permits required by federal, state and local regulations
- must be able to work under time constraints and within established deadlines
- must regularly lift and / move up to 25 pounds, and must have the ability to push, pull, reach bend, twist, kneel and balance when performing job duties in varying work areas such as confined spaces
- long periods of standing and walking
Job Qualifications
- minimum 2 years of hospitality administration experience
- proficiency with microsoft office suite including word, excel, powerpoint, outlook
- excellent written and oral communication skills
- proactive with attention to details
- able to set priorities, work schedule, and meet department deadlines
- proficient in delphi or envision (preferred)
Job Duties
- maintain exceptional customer service at every interaction
- prepare introductory letters, group resumes and system communications, and compile post-convention survey data
- turnover files to event planning team and supporting departments thoroughly and timely to ensure operational success
- plan, schedule, and conduct pre-planning site inspections for event planning managers
- support event planning managers and leadership in all aspects of event planning and coordination
- service small, rooms-only groups
- act as onsite meetings concierge based on business needs, anticipating and responding promptly to guests' needs including overtime as required, including evenings and weekends
- coordinate with operations teams in advance of groups' arrivals to ensure smooth operation and maximize guest experience and profitability
- understand workings of hotel and effectively communicate and coordinate between departments
- qualify space-only and group dining requests and provide basic information
- create diagrams and ensure proper operational reporting is received and executed upon
- maintain clean database and log activities according to system standards
- answer phones and support customers with service requests in a timely manner
- create and update convention service collateral and presentations
- run reports as requested by department leadership
- participate in team training and growth opportunities
- perform other reasonable duties and responsibilities as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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