Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $41,186.56
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee wellness programs
Tuition remission
Job Description
The University of North Florida (UNF) is a distinguished public university dedicated to fostering an inclusive and welcoming environment for students, faculty, and staff from diverse backgrounds. Situated in Jacksonville, Florida, UNF emphasizes community engagement, academic excellence, and student development. The John A. Delaney Student Union, part of UNF's Division of Academic and Student Affairs, plays a pivotal role in enriching student life by hosting over 2,300 events annually that primarily focus on student engagement and involvement. The Student Union serves as a vibrant hub for more than 250 university groups, including student government agencies, registered student organizations, and fraternity... Show More
Job Requirements
- Master's and 2+ years of relevant experience or Bachelor's degree and 4+ years of relevant experience
- Positive, self-motivated with excellent interpersonal and communication skills
- Ability to provide superior customer service aligned with University values
- Willingness to adhere to policies including Title IX responsibilities
- Ability to work Monday through Friday, 8 a.m. to 5 p.m., with availability for evenings and weekends as required
- Willingness to undergo background check and credit check
- Knowledge of University policies, risk assessments, and compliance procedures
Job Qualifications
- Master's degree with 2+ years of relevant experience
- Bachelor's degree with 4+ years of relevant experience
- Experience with event scheduling (EMS) and diagramming (Social Tables) software preferred
- Experience supervising students preferred
- Event management, hospitality, or operations experience
- Excellent customer service skills
- Strong time management and communication skills
- Proficiency in Windows and Microsoft Office Suite
- Experience training and directing others
Job Duties
- Manage meeting, event, and tabling reservations in the Student Union for 250+ university groups
- Review reservation requests, ensure accuracy in EMS, assess charges, communicate with clients
- Advise clients on Student Union policies, pricing, setups, and available equipment/technology
- Evaluate risk and guide clients through approval processes including compliance with health and safety regulations
- Coordinate with Event Services for room setups, technology, staffing, and audit space setups
- Perform invoicing duties and collect payments, ensuring proper entry and adherence to university procedures
- Hire, supervise, and train Reservations Assistant student team, providing career development and feedback
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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