Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $22.10
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development programs
Employee assistance program
Job Description
Gaylord National Resort & Convention Center, located at National Harbor, Maryland, is a premier destination known for its impressive facilities and exceptional guest experiences. As a part of Marriott International, a leading global hospitality company renowned for its commitment to quality and customer service, Gaylord Hotels offer a unique blend of luxury, comfort, and innovative hospitality. The resort caters to a wide variety of guests, including business travelers attending conferences, families on vacation, and large events and conventions. Marriott International's inclusive culture celebrates diversity, fosters innovation, and supports career growth, making it a desirable place to work for hospitality professionals... Show More
Job Requirements
- High school diploma or equivalent
- Proven work experience in administrative or clerical roles
- Proficiency in computer applications such as MS Office
- Ability to communicate effectively in English and Spanish is advantageous
- Strong organizational skills
- Attention to detail
- Ability to maintain confidentiality
- Ability to work full time on-site at National Harbor, Maryland
- Ability to lift and move objects weighing up to 10 pounds without assistance
Job Qualifications
- High school diploma or equivalent
- Previous experience in an administrative or clerical role preferred
- Proficiency in using computers and office software including word processors, spreadsheets, and databases
- Strong written and verbal communication skills
- Ability to handle multiple tasks and work in a fast-paced environment
- Strong organizational and time management skills
- Ability to work collaboratively in a team environment
- Excellent customer service and interpersonal skills
- Knowledge of office equipment operation and maintenance
Job Duties
- Enter and retrieve information from computer databases using keyboard, mouse, or trackball for updating records, files, and reservations and respond to guest inquiries
- Transmit information or documentation using computer, mail, or fax
- Operate standard office equipment besides computers
- Draft letters, memos, and other documents using word processors, spreadsheets, databases, or presentation software
- Handle incoming and outgoing mail, date stamp, and distribute incoming mail
- Create and maintain filing and organization systems in electronic and paper formats for files, reports, and documents
- Collect, copy, classify, and file office activity records, business transactions, and other documents
- Enter and locate work-related information using computers and point-of-sale systems
- Comply with all company policies and procedures, maintain a clean and professional uniform and appearance, maintain confidentiality of proprietary information and protect company assets
- Greet and recognize all guests according to company standards, anticipate and meet their service needs, assist persons with disabilities, and express genuine gratitude to guests
- Communicate clearly and professionally with others, prepare and review documents accurately, answer phones using appropriate protocols
- Cultivate and maintain positive working relationships with others
- Support the team to achieve common goals and listen and respond appropriately to colleagues concerns
- Move, lift, transport, push, pull, and position without assistance objects weighing 10 pounds or less
- Perform other reasonable job duties as assigned by supervisors
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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